workplace policy and procedures for sustainability

 

 

 

 

 

 

 

 

 

BSBSUS501

Develop workplace policy and procedures for sustainability

 

 

Student Assessment Task

 

 

 

 

 

 

Student Name  
Student Id  

 

 

 

 

 

 

Contents

Contents. 2

Assessment information. 3

Assessment instructions. 4

Student assessment agreement. 6

Assessment Task Cover Sheet. 7

Assessment Task 1: Written questions. 8

Assessment Task 2: Sustainability Policy and Procedure Project. 11

Assessment Task 3: Sustainability policy and procedures presentation. 18

Assessment Task 4: Sustainability Implementation project. 22

Assessment Task 5: Sustainability policy and procedures review project. 26

 

 

 

Assessment information

The assessment tasks for BSBSUS501 Develop workplace policy and procedures for sustainability are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

  • To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment plan

Assessment Task Overview
1.      Written questions You are required to correctly answer all written questions.
2.      Develop sustainability policy project You are required to research and develop a briefing report prior to developing a sustainability policy for a case study organisation. You are also required to consult with stakeholders and develop a sustainability policy and procedure, as well as an action plan for implementation.
3.      Sustainability policy and procedures presentation project You are required to present the sustainability policy and procedure to staff, as well as implement continuous improvements and establish a system for recording continuous improvements.
4.      Sustainability implementation project You are required to implement sustainability initiatives for Grow Management Consultants including conducting a sustainability inspection and developing a memo to encourage sustainable practices based on the sustainability inspection.
5.      Sustainability policy evaluation project You are required to analyse sustainability data, report on results, recommend improvements and update the sustainability policy and procedure.

Assessment preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your SCA’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

Assessment instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted with your assessment responses.

If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your SCA’s reassessment policy.

Depending on the task, this may include

  • resubmitting incorrect answers to questions (such as written questions and case studies)
  • resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
  • redoing a role play after being provided with appropriate feedback about your performance
  • being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

 

If you are submitting electronically, please complete the Assessment coversheet and signed electronically or print your name. Your assessor will provide your feedback electronically either by an email or through the learning management system.

Your Trainer / Assessor will advise you which way you require to submit the assessment.

Assessment task information

This gives you:

  • a summary of the assessment task
  • information on the resources to be used
  • submission requirements
  • resubmission opportunities if required.

Assessment task instructions

This includes questions you will need to answer or tasks that you need to complete.

Your answers must be typed using software as indicated in the assessment task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

  • Student Name
  • Unit code
  • Assessment Task number

For example, BSBMSUS501 Task 1 it should be John smith_BSBSUS501_Task 1.

Icons

Icons are used in task instructions to indicate three of the common stages within the task.

This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play.
This icon indicates that you will need to communicate via email or send documents to via email.
This icon indicates that you will need to submit an item of evidence.
This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on.

Additional resources

You will be provided with the following resources before you begin each assessment task.

Assessment Task 2:

  • Action Plan Template
  • Briefing Report Template
  • Policy and Procedures Template

Assessment Task 4:

  • Usage Record Template

Assessment Task 5:

  • Survey Results
  • Sustainability Implementation Report Template

 

Assessment Task Cover Sheet

Student declaration

To be filled out and submitted with assessment responses

  • I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
  • I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
  • I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name  
Student ID number  
Student signature  
Date  

Assessor declaration

  • I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name  
Assessor signature  
Date  
Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

  • My performance in this assessment task has been discussed and explained to me.
  • I would like to appeal this assessment decision.
Student signature  
Date  

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

 

Assessment Task 1: Written questions

Task summary

You need to answer all of the written questions correctly.

Your answers must be word processed, Save as Student name_BSBSUS501_Task 1 and Upload this to the eLearning system

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of this assessment.

Submit

  • Answers to all questions.

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

 

 

 

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

 

 

 

Assessment Task 1 Instructions as provided to students

Provide answers to all of the questions below:

  1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current targets and the adequacy of these targets.
  2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and Climate.
  3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act).
  4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation (EPBC) Act Regulations.
  5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.
  6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of practice.
  7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.
  8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy.
  9. Explain the key steps in a policy development process.
  10. Explain the main components of a policy document.
  11. Outline policy development practices that may be used in response to resistance to the introduction of policies.
  12. Outline why a company may choose to implement an environmental management system (EMS). List at least three reasons why a company may implement am EMS.
  13. Outline at least three key components of an EMS.
  14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used.
  15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices.
  16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify.

Assessment Task 2: Sustainability Policy and Procedure Project

Task summary

You are required, in the role of Operations Manager of Grow Management Consultants, to conduct research and analysis and prepare a briefing report to guide the development of a workplace sustainability policy and procedure. You will then consult with stakeholders at a meeting, using your report as a basis for discussion. Following the meeting, you will develop a sustainability policy and procedures document, as well as an action plan for implementation of this policy and procedure.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Policy and Procedures Template
  • Action Plan Template
  • Briefing Report Template.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a briefing report
  • Draft an email with sustainability briefing report attached
  • Draft an email to the stakeholders with the outlining feedback received in the meeting.
  • Develop sustainability policy and procedures.
  • Develop a sustainability action plan for the next 12 months.
  • Draft an email with sustainability policy and procedures and sustainability action plan attached.

 

Roleplay

  • Participate in a meeting with stakeholders.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

 

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 2 Instructions as provided to students

Complete the following activities:

Carefully read the following scenario.

Grow Consultants specialises in leadership consultancy and has been operational for the last five years.

It offers a range of services which support companies to:

·           assess leadership behaviour of existing managers and their performance metrics

·           design and implement customised leadership programs based on the assessment.

Services are offered Australia-wide, with consultants flying in to conduct specific training with companies, as well as offering regular workshops at the company’s premises. To date, technology (for example, webinars) has not been employed in training.

The company also writes and produces books on a range of topics about leadership. Currently the company has ten publications, which are published through a publishing house in the USA (Hozit Publishers). One of the Principal Consultants is American and knew these publishers. The cost of publishing the books and shipping to Australia is about the same as it would be to use a publisher in Australia.

The books are produced using non-recycled paper and are transported via air to Grow Management Consultants office. They are then distributed by post to customers from the Grow Management Consultants’ office. As sales have been slow for the books, the company has also been exploring options for e-books.

The company was established by its Principal Consultants, Paul Burns and Sammy Martin, both of whom are Directors. The company also employs four Senior Consultants, an Operations Manager, an Office Manager, Administration Officer and a Receptionist.

The office building is owned by the company and is located in an outer lying metropolitan suburb. All staff drive to work in their own cars and there is on-site parking. The nearest railway station is 10 minutes’ walk from the office.

Paul Burns has recently attended a Sustainable Business workshop and is keen to implement sustainable practices throughout the business. The strategic plan has also been recently updated and has been influenced by Paul’s attendance at the workshop. It includes the following statement as part of the mission statement:

We are committed, as a business, to the well-being of both economic and ecological systems, of both humans and other living things.

However, there are no specific actions indicated in the Strategic Plan and so, at present, the statement appears to be paying lip service only.

Paul is keen to develop a sustainability policy and procedures that address all aspects of the business including, as a minimum: travel, purchasing, office energy use, office supplies, and cleaning. However, Paul also has specifically stated that he does not want to incur costs in developing policy and procedure and that all the work must be developed in-house, therefore consultants must not be used.

Current issues and practices within the organisation are as follows;

·           There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.

·           There are no formal energy usage procedures for staff or signage to remind staff.

·           The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.

·           The two principal consultants have company vehicles. Both vehicles are now five years old and need to be upgraded.

·           Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.

·           There is a waste bin and recycling bins, which are mostly used correctly.

·           The company hosts regular meetings and workshops. Catering is provided by an external caterer with all plates and cups supplied (plastic).

·           The office is cleaned once a week by contract cleaners who use regular cleaning products.

Current company procedures for developing policies and procedures are as follows:

·           The need for the policy and procedure should be established and a preliminary briefing report developed.

·           This should be discussed at a meeting with the senior management team consisting of at least one of the Principal Consultants. Another staff member should also be selected to ensure representation of all staff.

  1. Develop a briefing report.
Review the case study information provided and conduct research using the Internet or any other source of information to identify the following:

·           Relevant environmental and sustainability legislation, regulations and codes of practice

·           Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.

·           Sustainability policies and procedures developed by other organisations

·           Life cycle mapping processes.

 

Review the information on the following websites:

https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits

http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management

Using your research and analysis, develop a briefing report to present at a senior management meeting. The purpose of the briefing report will be to provide relevant information about sustainability, including legislation and to seek input into the development of the policy and procedure.

Use the Briefing Report Template to guide your work.

Your briefing report should address the following:

·           Introduction, including current organisational practices.

·           Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.

·           How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.

·           Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.

·           Details of three sustainability policies and procedures researched and inclusions within the policy and procedures.

·           An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.

·           Identification of the most effective strategies to reduce environmental impact (use the Sustainability Victoria website resources to assist you to complete this task). This should include, as a minimum, strategies to minimise resource use and to reduce toxic material and hazardous chemical use. Provide an example to illustrate this concept for the production of the books sold by Grow Management Consultants. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.

·           Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.

·           Recommendations on suitable performance indicators that can be used to measure environmental performance once the policy and procedure is implemented.

·           Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.

·           Proposed scope of the policy, including a list of headings to be included and a brief description of each heading.

·           Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.

 

  1. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with stakeholders (your assessor and at least two other students).

The email text should also identify stakeholders who will need to be involved with the policy development as per the scenario information provided.

Your assessor will advise you of the date and time of the meeting.

You should also print enough copies of your briefing report to provide one to every participant at the meeting.

Attach your briefing report to the email.

  1. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.

Discuss your briefing report with the meeting attendees, clearly explaining the information and your ideas.

At the meeting stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.

During the meeting, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

  1. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should:

·           Outline the feedback provided at the meeting that you will take into account in developing the policy and procedures

·           Confirm their agreement to the scope of the sustainability policy and procedures, including:

o     Required outcomes of the sustainability policy and procedure

o     Key Performance Indicators for sustainability actions

o     Methods of implementation that will be used to implement the sustainability policy and procedures

  1. Develop the sustainability policy and procedures.
Develop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.

Ensure that your policy and procedures make a statement about the organisation’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.

Use the Policy and Procedures Template to guide your work.

  1. Develop an action plan for the upcoming 12 months.
The final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.

The action plan should show the priorities of actions as well as timelines and responsibilities.

Use the Action Plan Template to guide your work.

  1. Send an email to the Principal Consultants (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should summarise the contents of the attachments and seek their approval to move forward with the project.

Attach your policy and procedures and your action plan to the email.

 

 

Assessment Task 3: Sustainability policy and procedures presentation

Task summary

In the role of Operations Manager, you are required to present the new sustainability policy and procedure and action plan to Grow Management Consultants staff to assist in the implementation of the policy.

You will be required to develop at least 8 PowerPoint slides to accompany your presentation that include graphics such as tables, charts or images.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a sustainability presentation.
  • Draft an email with sustainability presentation attached.

 

Roleplay

  • Deliver Presentation.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 3 Instructions as provided to students

Complete the following activities:

  1. Develop a sustainability presentation.
In order to present the new sustainability policy and procedures and action plan to staff, you are required to develop a PowerPoint (or another presentation program) presentation that addresses the following:

·           Promote the policy and procedure by outlining the benefits of sustainability based on the research and analysis you undertook in Assessment Task 1 and 2.

·           An outline of the new sustainability policy and procedures and the rationale for development (as per the briefing report).

·           Expected outcomes of the sustainability policy and procedures

·           Planned sustainability actions and roles and responsibilities.

The slides should include:

·           graphics such as tables, charts, or images to add interest to your presentation.

·           a summary of sustainability benefits in your presentation first and then at the end of the presentation, outline the new sustainability policy and procedure and action plan.

Use the notes section of the presentation program to help you remember content when you are presenting.

Save this file as Sustainability Presentation.

  1. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation.

Attach your Sustainability Presentation to the email.

  1. Deliver your presentation.
At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies.

Clearly deliver presentation content using the slides you have developed.

During and after the presentation, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

You will be assessed on the quality of your presentation skills as well as the presentation itself.

 

 

 

 

 

 

 

 

 

 

BSBSUS501

Develop workplace policy and procedures for sustainability

 

 

Student Assessment Task

 

 

 

 

 

 

Student Name  
Student Id  

 

 

 

 

 

 

 

Contents

Contents. 2

Assessment information. 3

Assessment instructions. 4

Student assessment agreement. 6

Assessment Task Cover Sheet. 7

Assessment Task 1: Written questions. 8

Assessment Task 2: Sustainability Policy and Procedure Project. 11

Assessment Task 3: Sustainability policy and procedures presentation. 18

Assessment Task 4: Sustainability Implementation project. 22

Assessment Task 5: Sustainability policy and procedures review project. 26

 

 

 

Assessment information

The assessment tasks for BSBSUS501 Develop workplace policy and procedures for sustainability are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

  • To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment plan

Assessment Task Overview
1.      Written questions You are required to correctly answer all written questions.
2.      Develop sustainability policy project You are required to research and develop a briefing report prior to developing a sustainability policy for a case study organisation. You are also required to consult with stakeholders and develop a sustainability policy and procedure, as well as an action plan for implementation.
3.      Sustainability policy and procedures presentation project You are required to present the sustainability policy and procedure to staff, as well as implement continuous improvements and establish a system for recording continuous improvements.
4.      Sustainability implementation project You are required to implement sustainability initiatives for Grow Management Consultants including conducting a sustainability inspection and developing a memo to encourage sustainable practices based on the sustainability inspection.
5.      Sustainability policy evaluation project You are required to analyse sustainability data, report on results, recommend improvements and update the sustainability policy and procedure.

Assessment preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your SCA’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

Assessment instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted with your assessment responses.

If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your SCA’s reassessment policy.

Depending on the task, this may include

  • resubmitting incorrect answers to questions (such as written questions and case studies)
  • resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
  • redoing a role play after being provided with appropriate feedback about your performance
  • being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

 

If you are submitting electronically, please complete the Assessment coversheet and signed electronically or print your name. Your assessor will provide your feedback electronically either by an email or through the learning management system.

Your Trainer / Assessor will advise you which way you require to submit the assessment.

Assessment task information

This gives you:

  • a summary of the assessment task
  • information on the resources to be used
  • submission requirements
  • resubmission opportunities if required.

Assessment task instructions

This includes questions you will need to answer or tasks that you need to complete.

Your answers must be typed using software as indicated in the assessment task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

  • Student Name
  • Unit code
  • Assessment Task number

For example, BSBMSUS501 Task 1 it should be John smith_BSBSUS501_Task 1.

Icons

Icons are used in task instructions to indicate three of the common stages within the task.

This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play.
This icon indicates that you will need to communicate via email or send documents to via email.
This icon indicates that you will need to submit an item of evidence.
This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on.

Additional resources

You will be provided with the following resources before you begin each assessment task.

Assessment Task 2:

  • Action Plan Template
  • Briefing Report Template
  • Policy and Procedures Template

Assessment Task 4:

  • Usage Record Template

Assessment Task 5:

  • Survey Results
  • Sustainability Implementation Report Template

 

Assessment Task Cover Sheet

Student declaration

To be filled out and submitted with assessment responses

  • I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
  • I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
  • I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name  
Student ID number  
Student signature  
Date  

Assessor declaration

  • I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name  
Assessor signature  
Date  
Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

  • My performance in this assessment task has been discussed and explained to me.
  • I would like to appeal this assessment decision.
Student signature  
Date  

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

 

Assessment Task 1: Written questions

Task summary

You need to answer all of the written questions correctly.

Your answers must be word processed, Save as Student name_BSBSUS501_Task 1 and Upload this to the eLearning system

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of this assessment.

Submit

  • Answers to all questions.

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

 

 

 

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

 

 

 

Assessment Task 1 Instructions as provided to students

Provide answers to all of the questions below:

  1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current targets and the adequacy of these targets.
  2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and Climate.
  3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act).
  4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation (EPBC) Act Regulations.
  5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.
  6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of practice.
  7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.
  8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy.
  9. Explain the key steps in a policy development process.
  10. Explain the main components of a policy document.
  11. Outline policy development practices that may be used in response to resistance to the introduction of policies.
  12. Outline why a company may choose to implement an environmental management system (EMS). List at least three reasons why a company may implement am EMS.
  13. Outline at least three key components of an EMS.
  14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used.
  15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices.
  16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify.

Assessment Task 2: Sustainability Policy and Procedure Project

Task summary

You are required, in the role of Operations Manager of Grow Management Consultants, to conduct research and analysis and prepare a briefing report to guide the development of a workplace sustainability policy and procedure. You will then consult with stakeholders at a meeting, using your report as a basis for discussion. Following the meeting, you will develop a sustainability policy and procedures document, as well as an action plan for implementation of this policy and procedure.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Policy and Procedures Template
  • Action Plan Template
  • Briefing Report Template.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a briefing report
  • Draft an email with sustainability briefing report attached
  • Draft an email to the stakeholders with the outlining feedback received in the meeting.
  • Develop sustainability policy and procedures.
  • Develop a sustainability action plan for the next 12 months.
  • Draft an email with sustainability policy and procedures and sustainability action plan attached.

 

Roleplay

  • Participate in a meeting with stakeholders.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

 

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 2 Instructions as provided to students

Complete the following activities:

Carefully read the following scenario.

Grow Consultants specialises in leadership consultancy and has been operational for the last five years.

It offers a range of services which support companies to:

·           assess leadership behaviour of existing managers and their performance metrics

·           design and implement customised leadership programs based on the assessment.

Services are offered Australia-wide, with consultants flying in to conduct specific training with companies, as well as offering regular workshops at the company’s premises. To date, technology (for example, webinars) has not been employed in training.

The company also writes and produces books on a range of topics about leadership. Currently the company has ten publications, which are published through a publishing house in the USA (Hozit Publishers). One of the Principal Consultants is American and knew these publishers. The cost of publishing the books and shipping to Australia is about the same as it would be to use a publisher in Australia.

The books are produced using non-recycled paper and are transported via air to Grow Management Consultants office. They are then distributed by post to customers from the Grow Management Consultants’ office. As sales have been slow for the books, the company has also been exploring options for e-books.

The company was established by its Principal Consultants, Paul Burns and Sammy Martin, both of whom are Directors. The company also employs four Senior Consultants, an Operations Manager, an Office Manager, Administration Officer and a Receptionist.

The office building is owned by the company and is located in an outer lying metropolitan suburb. All staff drive to work in their own cars and there is on-site parking. The nearest railway station is 10 minutes’ walk from the office.

Paul Burns has recently attended a Sustainable Business workshop and is keen to implement sustainable practices throughout the business. The strategic plan has also been recently updated and has been influenced by Paul’s attendance at the workshop. It includes the following statement as part of the mission statement:

We are committed, as a business, to the well-being of both economic and ecological systems, of both humans and other living things.

However, there are no specific actions indicated in the Strategic Plan and so, at present, the statement appears to be paying lip service only.

Paul is keen to develop a sustainability policy and procedures that address all aspects of the business including, as a minimum: travel, purchasing, office energy use, office supplies, and cleaning. However, Paul also has specifically stated that he does not want to incur costs in developing policy and procedure and that all the work must be developed in-house, therefore consultants must not be used.

Current issues and practices within the organisation are as follows;

·           There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.

·           There are no formal energy usage procedures for staff or signage to remind staff.

·           The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.

·           The two principal consultants have company vehicles. Both vehicles are now five years old and need to be upgraded.

·           Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.

·           There is a waste bin and recycling bins, which are mostly used correctly.

·           The company hosts regular meetings and workshops. Catering is provided by an external caterer with all plates and cups supplied (plastic).

·           The office is cleaned once a week by contract cleaners who use regular cleaning products.

Current company procedures for developing policies and procedures are as follows:

·           The need for the policy and procedure should be established and a preliminary briefing report developed.

·           This should be discussed at a meeting with the senior management team consisting of at least one of the Principal Consultants. Another staff member should also be selected to ensure representation of all staff.

  1. Develop a briefing report.
Review the case study information provided and conduct research using the Internet or any other source of information to identify the following:

·           Relevant environmental and sustainability legislation, regulations and codes of practice

·           Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.

·           Sustainability policies and procedures developed by other organisations

·           Life cycle mapping processes.

 

Review the information on the following websites:

https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits

http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management

Using your research and analysis, develop a briefing report to present at a senior management meeting. The purpose of the briefing report will be to provide relevant information about sustainability, including legislation and to seek input into the development of the policy and procedure.

Use the Briefing Report Template to guide your work.

Your briefing report should address the following:

·           Introduction, including current organisational practices.

·           Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.

·           How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.

·           Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.

·           Details of three sustainability policies and procedures researched and inclusions within the policy and procedures.

·           An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.

·           Identification of the most effective strategies to reduce environmental impact (use the Sustainability Victoria website resources to assist you to complete this task). This should include, as a minimum, strategies to minimise resource use and to reduce toxic material and hazardous chemical use. Provide an example to illustrate this concept for the production of the books sold by Grow Management Consultants. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.

·           Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.

·           Recommendations on suitable performance indicators that can be used to measure environmental performance once the policy and procedure is implemented.

·           Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.

·           Proposed scope of the policy, including a list of headings to be included and a brief description of each heading.

·           Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.

 

  1. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with stakeholders (your assessor and at least two other students).

The email text should also identify stakeholders who will need to be involved with the policy development as per the scenario information provided.

Your assessor will advise you of the date and time of the meeting.

You should also print enough copies of your briefing report to provide one to every participant at the meeting.

Attach your briefing report to the email.

  1. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.

Discuss your briefing report with the meeting attendees, clearly explaining the information and your ideas.

At the meeting stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.

During the meeting, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

  1. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should:

·           Outline the feedback provided at the meeting that you will take into account in developing the policy and procedures

·           Confirm their agreement to the scope of the sustainability policy and procedures, including:

o     Required outcomes of the sustainability policy and procedure

o     Key Performance Indicators for sustainability actions

o     Methods of implementation that will be used to implement the sustainability policy and procedures

  1. Develop the sustainability policy and procedures.
Develop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.

Ensure that your policy and procedures make a statement about the organisation’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.

Use the Policy and Procedures Template to guide your work.

  1. Develop an action plan for the upcoming 12 months.
The final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.

The action plan should show the priorities of actions as well as timelines and responsibilities.

Use the Action Plan Template to guide your work.

  1. Send an email to the Principal Consultants (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should summarise the contents of the attachments and seek their approval to move forward with the project.

Attach your policy and procedures and your action plan to the email.

 

 

Assessment Task 3: Sustainability policy and procedures presentation

Task summary

In the role of Operations Manager, you are required to present the new sustainability policy and procedure and action plan to Grow Management Consultants staff to assist in the implementation of the policy.

You will be required to develop at least 8 PowerPoint slides to accompany your presentation that include graphics such as tables, charts or images.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a sustainability presentation.
  • Draft an email with sustainability presentation attached.

 

Roleplay

  • Deliver Presentation.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 3 Instructions as provided to students

Complete the following activities:

  1. Develop a sustainability presentation.
In order to present the new sustainability policy and procedures and action plan to staff, you are required to develop a PowerPoint (or another presentation program) presentation that addresses the following:

·           Promote the policy and procedure by outlining the benefits of sustainability based on the research and analysis you undertook in Assessment Task 1 and 2.

·           An outline of the new sustainability policy and procedures and the rationale for development (as per the briefing report).

·           Expected outcomes of the sustainability policy and procedures

·           Planned sustainability actions and roles and responsibilities.

The slides should include:

·           graphics such as tables, charts, or images to add interest to your presentation.

·           a summary of sustainability benefits in your presentation first and then at the end of the presentation, outline the new sustainability policy and procedure and action plan.

Use the notes section of the presentation program to help you remember content when you are presenting.

Save this file as Sustainability Presentation.

  1. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation.

Attach your Sustainability Presentation to the email.

  1. Deliver your presentation.
At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies.

Clearly deliver presentation content using the slides you have developed.

During and after the presentation, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

You will be assessed on the quality of your presentation skills as well as the presentation itself.

 

 

 

 

 

 

 

 

BSBSUS501

Develop workplace policy and procedures for sustainability

 

 

Student Assessment Task

 

 

 

 

 

 

Student Name  
Student Id  

 

 

 

 

 

 

 

Contents

Contents. 2

Assessment information. 3

Assessment instructions. 4

Student assessment agreement. 6

Assessment Task Cover Sheet. 7

Assessment Task 1: Written questions. 8

Assessment Task 2: Sustainability Policy and Procedure Project. 11

Assessment Task 3: Sustainability policy and procedures presentation. 18

Assessment Task 4: Sustainability Implementation project. 22

Assessment Task 5: Sustainability policy and procedures review project. 26

 

 

 

Assessment information

The assessment tasks for BSBSUS501 Develop workplace policy and procedures for sustainability are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

  • To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment plan

Assessment Task Overview
1.      Written questions You are required to correctly answer all written questions.
2.      Develop sustainability policy project You are required to research and develop a briefing report prior to developing a sustainability policy for a case study organisation. You are also required to consult with stakeholders and develop a sustainability policy and procedure, as well as an action plan for implementation.
3.      Sustainability policy and procedures presentation project You are required to present the sustainability policy and procedure to staff, as well as implement continuous improvements and establish a system for recording continuous improvements.
4.      Sustainability implementation project You are required to implement sustainability initiatives for Grow Management Consultants including conducting a sustainability inspection and developing a memo to encourage sustainable practices based on the sustainability inspection.
5.      Sustainability policy evaluation project You are required to analyse sustainability data, report on results, recommend improvements and update the sustainability policy and procedure.

Assessment preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your SCA’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

Assessment instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted with your assessment responses.

If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your SCA’s reassessment policy.

Depending on the task, this may include

  • resubmitting incorrect answers to questions (such as written questions and case studies)
  • resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
  • redoing a role play after being provided with appropriate feedback about your performance
  • being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

 

If you are submitting electronically, please complete the Assessment coversheet and signed electronically or print your name. Your assessor will provide your feedback electronically either by an email or through the learning management system.

Your Trainer / Assessor will advise you which way you require to submit the assessment.

Assessment task information

This gives you:

  • a summary of the assessment task
  • information on the resources to be used
  • submission requirements
  • resubmission opportunities if required.

Assessment task instructions

This includes questions you will need to answer or tasks that you need to complete.

Your answers must be typed using software as indicated in the assessment task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

  • Student Name
  • Unit code
  • Assessment Task number

For example, BSBMSUS501 Task 1 it should be John smith_BSBSUS501_Task 1.

Icons

Icons are used in task instructions to indicate three of the common stages within the task.

This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play.
This icon indicates that you will need to communicate via email or send documents to via email.
This icon indicates that you will need to submit an item of evidence.
This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on.

Additional resources

You will be provided with the following resources before you begin each assessment task.

Assessment Task 2:

  • Action Plan Template
  • Briefing Report Template
  • Policy and Procedures Template

Assessment Task 4:

  • Usage Record Template

Assessment Task 5:

  • Survey Results
  • Sustainability Implementation Report Template

 

Assessment Task Cover Sheet

Student declaration

To be filled out and submitted with assessment responses

  • I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
  • I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
  • I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name  
Student ID number  
Student signature  
Date  

Assessor declaration

  • I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name  
Assessor signature  
Date  
Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

  • My performance in this assessment task has been discussed and explained to me.
  • I would like to appeal this assessment decision.
Student signature  
Date  

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

 

Assessment Task 1: Written questions

Task summary

You need to answer all of the written questions correctly.

Your answers must be word processed, Save as Student name_BSBSUS501_Task 1 and Upload this to the eLearning system

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of this assessment.

Submit

  • Answers to all questions.

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

 

 

 

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

 

 

 

Assessment Task 1 Instructions as provided to students

Provide answers to all of the questions below:

  1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current targets and the adequacy of these targets.
  2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and Climate.
  3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act).
  4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation (EPBC) Act Regulations.
  5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.
  6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of practice.
  7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.
  8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy.
  9. Explain the key steps in a policy development process.
  10. Explain the main components of a policy document.
  11. Outline policy development practices that may be used in response to resistance to the introduction of policies.
  12. Outline why a company may choose to implement an environmental management system (EMS). List at least three reasons why a company may implement am EMS.
  13. Outline at least three key components of an EMS.
  14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used.
  15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices.
  16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify.

Assessment Task 2: Sustainability Policy and Procedure Project

Task summary

You are required, in the role of Operations Manager of Grow Management Consultants, to conduct research and analysis and prepare a briefing report to guide the development of a workplace sustainability policy and procedure. You will then consult with stakeholders at a meeting, using your report as a basis for discussion. Following the meeting, you will develop a sustainability policy and procedures document, as well as an action plan for implementation of this policy and procedure.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Policy and Procedures Template
  • Action Plan Template
  • Briefing Report Template.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a briefing report
  • Draft an email with sustainability briefing report attached
  • Draft an email to the stakeholders with the outlining feedback received in the meeting.
  • Develop sustainability policy and procedures.
  • Develop a sustainability action plan for the next 12 months.
  • Draft an email with sustainability policy and procedures and sustainability action plan attached.

 

Roleplay

  • Participate in a meeting with stakeholders.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

 

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 2 Instructions as provided to students

Complete the following activities:

Carefully read the following scenario.

Grow Consultants specialises in leadership consultancy and has been operational for the last five years.

It offers a range of services which support companies to:

·           assess leadership behaviour of existing managers and their performance metrics

·           design and implement customised leadership programs based on the assessment.

Services are offered Australia-wide, with consultants flying in to conduct specific training with companies, as well as offering regular workshops at the company’s premises. To date, technology (for example, webinars) has not been employed in training.

The company also writes and produces books on a range of topics about leadership. Currently the company has ten publications, which are published through a publishing house in the USA (Hozit Publishers). One of the Principal Consultants is American and knew these publishers. The cost of publishing the books and shipping to Australia is about the same as it would be to use a publisher in Australia.

The books are produced using non-recycled paper and are transported via air to Grow Management Consultants office. They are then distributed by post to customers from the Grow Management Consultants’ office. As sales have been slow for the books, the company has also been exploring options for e-books.

The company was established by its Principal Consultants, Paul Burns and Sammy Martin, both of whom are Directors. The company also employs four Senior Consultants, an Operations Manager, an Office Manager, Administration Officer and a Receptionist.

The office building is owned by the company and is located in an outer lying metropolitan suburb. All staff drive to work in their own cars and there is on-site parking. The nearest railway station is 10 minutes’ walk from the office.

Paul Burns has recently attended a Sustainable Business workshop and is keen to implement sustainable practices throughout the business. The strategic plan has also been recently updated and has been influenced by Paul’s attendance at the workshop. It includes the following statement as part of the mission statement:

We are committed, as a business, to the well-being of both economic and ecological systems, of both humans and other living things.

However, there are no specific actions indicated in the Strategic Plan and so, at present, the statement appears to be paying lip service only.

Paul is keen to develop a sustainability policy and procedures that address all aspects of the business including, as a minimum: travel, purchasing, office energy use, office supplies, and cleaning. However, Paul also has specifically stated that he does not want to incur costs in developing policy and procedure and that all the work must be developed in-house, therefore consultants must not be used.

Current issues and practices within the organisation are as follows;

·           There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.

·           There are no formal energy usage procedures for staff or signage to remind staff.

·           The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.

·           The two principal consultants have company vehicles. Both vehicles are now five years old and need to be upgraded.

·           Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.

·           There is a waste bin and recycling bins, which are mostly used correctly.

·           The company hosts regular meetings and workshops. Catering is provided by an external caterer with all plates and cups supplied (plastic).

·           The office is cleaned once a week by contract cleaners who use regular cleaning products.

Current company procedures for developing policies and procedures are as follows:

·           The need for the policy and procedure should be established and a preliminary briefing report developed.

·           This should be discussed at a meeting with the senior management team consisting of at least one of the Principal Consultants. Another staff member should also be selected to ensure representation of all staff.

  1. Develop a briefing report.
Review the case study information provided and conduct research using the Internet or any other source of information to identify the following:

·           Relevant environmental and sustainability legislation, regulations and codes of practice

·           Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.

·           Sustainability policies and procedures developed by other organisations

·           Life cycle mapping processes.

 

Review the information on the following websites:

https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits

http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management

Using your research and analysis, develop a briefing report to present at a senior management meeting. The purpose of the briefing report will be to provide relevant information about sustainability, including legislation and to seek input into the development of the policy and procedure.

Use the Briefing Report Template to guide your work.

Your briefing report should address the following:

·           Introduction, including current organisational practices.

·           Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.

·           How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.

·           Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.

·           Details of three sustainability policies and procedures researched and inclusions within the policy and procedures.

·           An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.

·           Identification of the most effective strategies to reduce environmental impact (use the Sustainability Victoria website resources to assist you to complete this task). This should include, as a minimum, strategies to minimise resource use and to reduce toxic material and hazardous chemical use. Provide an example to illustrate this concept for the production of the books sold by Grow Management Consultants. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.

·           Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.

·           Recommendations on suitable performance indicators that can be used to measure environmental performance once the policy and procedure is implemented.

·           Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.

·           Proposed scope of the policy, including a list of headings to be included and a brief description of each heading.

·           Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.

 

  1. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with stakeholders (your assessor and at least two other students).

The email text should also identify stakeholders who will need to be involved with the policy development as per the scenario information provided.

Your assessor will advise you of the date and time of the meeting.

You should also print enough copies of your briefing report to provide one to every participant at the meeting.

Attach your briefing report to the email.

  1. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.

Discuss your briefing report with the meeting attendees, clearly explaining the information and your ideas.

At the meeting stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.

During the meeting, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

  1. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should:

·           Outline the feedback provided at the meeting that you will take into account in developing the policy and procedures

·           Confirm their agreement to the scope of the sustainability policy and procedures, including:

o     Required outcomes of the sustainability policy and procedure

o     Key Performance Indicators for sustainability actions

o     Methods of implementation that will be used to implement the sustainability policy and procedures

  1. Develop the sustainability policy and procedures.
Develop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.

Ensure that your policy and procedures make a statement about the organisation’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.

Use the Policy and Procedures Template to guide your work.

  1. Develop an action plan for the upcoming 12 months.
The final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.

The action plan should show the priorities of actions as well as timelines and responsibilities.

Use the Action Plan Template to guide your work.

  1. Send an email to the Principal Consultants (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should summarise the contents of the attachments and seek their approval to move forward with the project.

Attach your policy and procedures and your action plan to the email.

 

 

Assessment Task 3: Sustainability policy and procedures presentation

Task summary

In the role of Operations Manager, you are required to present the new sustainability policy and procedure and action plan to Grow Management Consultants staff to assist in the implementation of the policy.

You will be required to develop at least 8 PowerPoint slides to accompany your presentation that include graphics such as tables, charts or images.

This assessment is to be completed in the simulated work environment in the SCA.

Required

  • Access to textbooks and other learning materials.
  • Computer with Microsoft Office and internet access.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Develop a sustainability presentation.
  • Draft an email with sustainability presentation attached.

 

Roleplay

  • Deliver Presentation.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities

You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

 

 

Assessment Task 3 Instructions as provided to students

Complete the following activities:

  1. Develop a sustainability presentation.
In order to present the new sustainability policy and procedures and action plan to staff, you are required to develop a PowerPoint (or another presentation program) presentation that addresses the following:

·           Promote the policy and procedure by outlining the benefits of sustainability based on the research and analysis you undertook in Assessment Task 1 and 2.

·           An outline of the new sustainability policy and procedures and the rationale for development (as per the briefing report).

·           Expected outcomes of the sustainability policy and procedures

·           Planned sustainability actions and roles and responsibilities.

The slides should include:

·           graphics such as tables, charts, or images to add interest to your presentation.

·           a summary of sustainability benefits in your presentation first and then at the end of the presentation, outline the new sustainability policy and procedure and action plan.

Use the notes section of the presentation program to help you remember content when you are presenting.

Save this file as Sustainability Presentation.

  1. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation.

Attach your Sustainability Presentation to the email.

  1. Deliver your presentation.
At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies.

Clearly deliver presentation content using the slides you have developed.

During and after the presentation, demonstrate effective communication skills including:

·           Speaking clearly and concisely

·           Using non-verbal communication to assist with understanding

·           Asking questions to identify required information

·           Responding to questions as required

·           Using active listening techniques to confirm understanding

You will be assessed on the quality of your presentation skills as well as the presentation itself.