Referencing Styles : Harvard Research will be required on this assignment, and it is important to demonstrate the ability to reference (Harvard Reference system) where information sources have been used. To achieve higher grades, you will have to demonstrate the ability to use compelling arguments whilst making the reading both visually pleasing and interesting. Key Areas that Need to Be Addressed by Your Essay â€¢ An understanding and explanation of how â€˜business communicationâ€™ has changed over the last 20 years. â€¢ What challenges businesses in the 21st century are facing with communication? â€¢ Identification of a suitable business, company or organisation that can be used as a â€˜case studyâ€™ for your essay. â€¢ How changes in business communication have impacted the way that business is being done now? â€¢ An 1 -2 examples of ways that this â€˜case studyâ€™ business is utilising these new ways of communicating. â€¢ Appropriate research and referencing to support your essay. .