various aspects of cloud based solutions such as; data security

Main Task Further Background Refer to background information provided in Assessments 1 and 2 regarding the Headspace project. The project is considering cloud based solutions which should be investigated. Consider various aspects of cloud based solutions such as; data security, which includes data ownership (by Headspace, the young person, medical professionals, the Emergency Department etc). As well as other relevant aspects of cloud solutions. Complete the Following Please refer to the marking guide when preparing your response to see what criteria and standards will be used to assess your work and your progress. Non-Functional Requirements  This sets out the critical system qualities, system interfaces, user interface requirements, and system constraints.  Use to ‘FURPS+’ acronym as reference, and ensure you at cover the non-functional aspects of the acronym, Usability, Reliability, Performance and Security.  In your answer, critically compare and contrast these non-functional requirements from the functional requirements for this system. Review of cloud based.  A review of strengths and weaknesses of cloud based solutions. Taking into consideration the environment which the solution would be deployed.  Given the sensitive nature of mental health data, discuss how the data will be kept secure, particularly if third party products are involved which may not be subject to Australian legislative protections regarding the storage of such data. SDLC Approach Write brief description of the Pros and Cons to approaching the project using the ‘Predictive’ SDLC, then the Pros and Cons to approach the project as ‘Adaptive’ SDLC. Then recommend either Predictive or Adaptive to the SDLC for the project and briefly describe why. Rationale This assessment aligns with learning outcomes o be able to describe the context of an information system; o be able to compare and contrast the different methodologies of systems analysis and evaluate their appropriateness for different and complex situations; o be able to distinguish between requirement gathering techniques and combine these appropriately to apply to a real scenario; o be able to evaluate development requirements and prepare a feasibility proposal based on multi-disciplinary (financial, human resource, technological) analyses; o be able to formulate and justify system requirement models based on evaluation of given situations; o be able to assemble the components of a requirements model using the tools and techniques of object oriented or structured systems modelling. 1 Note: Assessment 1 and 2 tasks and solutions are is only to refer. Assessment item 1 Understanding the Problem Value: 10% Due date: 11-Aug-2017 Submission method options Alternative submission method Task Background: Headspace is an organisation that works with youth aged 12 to 25 who experience mental ill health. Depression and anxiety are the most common mental health problems, although there are many others as well. Youth suicide in regional NSW for the age groups 16 to 24 has been particularly alarming, especially amongst Indigenous youth. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it even harder for professionals to help them. Initially they might see a Headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others. Currently funding is being sought to build a system that will capture the ‘story’ the first time it is told. This will give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. We will assume that the funding has been approved and that you are the business systems analyst assigned to scope out the project. Complete the Following You are a Systems Analyst that is part of a project that is being currently being proposed. Your task is to develop a Vision Document for this project. Currently funding is being sought to build the ‘My Health Record’ system. We will assume that the funding has been approved and that you are the business systems analyst assigned to the project. You are to describe the problem in your own words, and the capabilities and benefits. You need to create a Project Vision Document which contains:  Problem  Capabilities  Benefits Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions. Solution: Introduction In recent years, youth suicide between ages 12 to 25 was alarming, who experienced mental ill health. The most common mental health problems are Depression and anxiety among them. This might be one of the main reason to introducing historical and transforming Electronic healthcare system to provide effective, faster and easier solution to the world with better functionality, integrity and mobility. In this findings, we will discuss the issues perusing while keeping electronic health care technique and possible development in to the System with respective to increasing number of patients and providing cost effectiveness and acceptance. Problems 2 There are many problems appearing to maintaining and Implementing E-healthcare record system which is very costly to providers. Firstly, the most and important factor also can be adaptation of system /technology. It can be rise with Medical professionals, patients or System error also affects to itself. Most of the misleading errors starts with the Identity of patient. Capability of system to handle the records also cause issues rising with time and increasing numbers of patients, which can be notify while gathering the Patient’s health record from Doctors/Counselors. Moreover, poorly constructed record system which is difficult to access also can be a cause of Lack of required health information of patient. Unorganized system might be a reason to force the patient to go to all the medical professionals with explaining repetitively. According to Mennerat (2001), asking unreverent or personal question also can make a patient in uncomfortable situation or upset. However, a patient’s medical history also can affect his/her way of treatment or other active treatments under unknown professional and medications also may causes some side effects. In Addition, after continuing treatment, most of the systems fails while tracking the usage and medicine dosage of patient. Sometimes non updating track records of patient’s condition also can causes harmful side effects. Capabilities Adopting an emerging technology can be difficult for people mainly for rural civilization and developing countries. Especially for Mental and Behavioral illness, which contains similar capabilities of problems (TechnologyAdvice, n.d.). All of the System starts and considered by costing system, where software includes support for other third-payers and also self-pay. Some vendors also offer complete third-party revenue cycle management. This can be costly to patient. Firstly, misleading identity cannot improve patient’s condition, sometimes it can cause side effects and worst situation in patient’s mental behavior. However, uncertified medical professional or professional from outside of System can be a reason for unexpected behavior. Moreover, reappearing the same story and mental situation might have negative impression in patient’s mental state, reaction and also affects the answers given to coordinator. Sometimes fear and shyness also plays a roll of incorrect information. In Addition, situation of health care where patient is under treatment also can be a reason of change in patient’s behavior. Where system also fails to judge the actual situation or disorder of patient. Sometimes suggesting in appropriate question by system also m
ay force the coordinator/data collector to asking and gathering irregular questions- answers. Moreover, unstructured system may force the person to go through all the assessment levels every time of inspection. Also through each type of medical professional whether he/she not even have problem. In these situation, not storing historical data, identity and data of already been supervised situation should be place (Cripps, Standing & Prijatelj, 2011). Apart from these, already misleading System can’t track the treatment also. In Addition, not tracking the medicine dosage given to the patient or treatment by the medical professional, can be a reason of misleading the patient situation towards other direction which may have side effects and allergically reaction to mental health of the patient. Sometimes patients have to continue the dosage of medicine even after properly recovered normal situation Benefits After Considering all the problems and capabilities, there is a need to design an implemented system with better accuracy and easy to accessible for both patient and a medical professional. According to Menachemi and Collum (2011), Electronic health record can be define as a longitudinal record of patient health information generated by one or more encounters in any care delivery setting. 3 First of all, each and every registered patient with the health center and system, should have unique identification number. Which can avoid misleading data and patient may not require to inspect again. Secondly, System can cover all the medical health professional from each registered medical health center with everyone’s specialty and identity and experiences with the youth patients. In Addition, Patient’s Identity will store the personal information, problems and mental situation report which been supervised in previous session by Certified Medical professional. Thus, enrolling with the My Health Record system, patient will be inspected by a certified professional from any registered healthcare by Medical professional will gather all the required information about patient at the first time, professional will also evaluate the patient’s mental health while being scrutinize. Moreover, patient’s mental evaluation will be based on Normal and indirect questions to judge his/her mental situation, as a result there will be no fear of patient’s frustration, confusion and any kind of affecting situation while being examine. These can reduce patient’s stress level. After getting all required information about the patient’s mental record, the Implemented System design automatically suggest a suitable, required and nearest Medical Professional with having relevant specialization of patient’s mental health. The Submitted patient’s health records will be updating at each and every time after being inspected by Medical healthcare professional. Thus, System can check the changes in patient’s mental situation. There will be also monitoring on the medicine dosage given to the patient, thus system can notify with respect to the Patient’s mental situation to increase or to decrease the patient’s Dosage. The System will also keep Transparency with patient about the submitted information. In Addition, the system will also able to keep the patient’s historical mental health records and previously inspections. Implemented System design will also allow to add about the different medications being taken by the patient apart from mental related problem or another treatments. Assessment item 2 Requirements Gathering Value: 30% Submission method options Alternative submission method Task Further background Refer to background information provided in Assessment 1 regarding the Headspace project. In 2005 the Australian Government allocated $54 million to establish the National Youth Mental Health Foundation (later to be named headspace). “Our brief is to make sure services are available at the earliest possible point when problems emerge. The criteria to get help is pretty simple – you must be 12 – 25. That’s it.” Aimed to address the health and wellbeing concerns of young people by providing a holistic platform of care. This would give teenagers and young adults comfort that their support will be co-ordinated and integrated across primary and specialist care, and not just focus on the ‘illness’ but also social inclusion and recovery. Youth assigned to a headspace case worker may subsequently be admitted to the Emergency Department (ED) of the local regional hospital. Currently there the no requirement for the ED staff to notify the headspace case worker when a client has been released. Sometimes case workers are notified, but often not. It means that days and even weeks can transpire before a case worker becomes aware of that release. In the mean time the young person tends to return to the environment and circles of influence that led to the mental health problems in the first place, without the coping and support mechanisms that a case worker can provide. Complete the Following Please refer to the marking guide when preparing your response to see what criteria and standards will be used to assess your work and your progress. 4 Consider that funding has been approved for a project to build a system that will capture the ‘story’ the first time it is told, and give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. You are the business systems analyst assigned to the project, you will need to produce: Stakeholder map  Draw stakeholder role names on a stakeholder map with 4 quadrants, Internal-Operation, Internal-Executive, External-Operation, External-Executive  For each stakeholder, describe why they have an interest in the project. Questionnaire Create one questionnaire that you would send to one stakeholder group with an aim to help you identify further details about the environment, the problem area and/or how the system would operate to help solve the problem.  Identify which stakeholder you are going to send the questionnaire to  Write an introduction statement that would go with the questionnaire explaining the purpose of the questionnaire  Write 10 questions, either open and/or closed ended questions  This should be written as a questionnaire that could be distributed  Only write the questions, you should not write the answers Use Case diagram and descriptions  Draw a use case model for the information system  Write brief Use Case description for each Use Case in the diagram  Write one fully developed Use Case description for one of the important Use Cases identified. Select an important Use Case that is key part of the system, not a basic simple Use Case. Rationale This assessment aligns with learning outcomes o be able to compare and contrast the different methodologies of systems analysis and evaluate their appropriateness for different and complex situations; o be able to distinguish between requirement gathering techniques and combine these appropriately to apply to a real scenario; o be able to evaluate development requirements and prepare a feasibility proposal based on multi-disciplinary (financial, human resource, technological) analyses; o be able to formulate and justify system requirement models based on evaluation of given situations; o be able to assemble the components of a requirements model using the tools and techniques of object oriented or structured systems modelling. Presentation Your answer should be approx. 5 pages, Times Roman size 12 (title page and references are not part of page count). You should use your own words and avoid lengthy quotations. 5 Solution: Introduction: The headspace organization is involved in providing treatments in mental health to the youth of the age group 12 to 25. Various mental problems are evident in these groups among which the depression and anxiety is the most common in this age group. The mo
st involved citizens in such demographics are the indigenous people where the suicidal rate is increasing in a very fast manner. This is a major portion, which needs addressing to help the intended demographics. The making or development of a process includes careful planning, analysis of the data gathered and design of infrastructure. The process of system analysis and design is used to make the intended project. However, the main outcome of the system analysis is the requirement of the set objective. The following report mainly discusses about the electronic health record implementation to be included in the project. The report also includes the stakeholder maps, questionnaire and use case diagram to help address the risks. Discussion: The intended age group of the organization is supposed to be addressed by the presence of a new project approved by the National Youth Mental Health Foundation (Rickwood et al., 2014). The organization for mental health is thus aiming the need of the project to meet the health related needs and to provide the specifications needs to address the problems faced by the given demographics. The care will be intended for addressing the concerns of recovery and social inclusion. Stakeholder map: The analysis of stakeholders is used to address the conflict resolution, project management and administration of the business involved. The impact of an undertaken decision on the associated parties is known by applying the process of stakeholder analysis. The stakeholder analysis also helps to assess the various requirements of the interested parties in the project regarding their decisions and the impact it can create when associated in a policy, program or project (Missonier & Loufrani-Fedida, 2014). The analysis of the stakeholders are not used to analyze the needs and concerns of one specific stakeholder but works to ensure the requirements of all the associated stakeholders in the policy or program involved. The stakeholder mapping process involves various technical discussions and debates to determine the list of stakeholders that will be useful to the project to be implemented among the list of all the stakeholders present (Shirey, 2012). The various process of stakeholder mapping includes identification, analysis, mapping and prioritizing the stakeholders (Schiller et al., 2013). 1. Identification: This section of the mapping is concerned with the list of stakeholders that are required for the organization. The list of stakeholders is the internal and the external ones. The external stakeholders are the executives and operational aspects. The suppliers of materials required and the patients fall under the category of executive external stakeholders. The groups with special interests are the one that is associated with the internal operation stakeholders. For the aspect of the internal stakeholders, the researchers, 6 communicators and the nurses are the operational stakeholders while the directors and board members of the organization are the executive aspect of the internal stakeholders. 2. Analysis of the stakeholders: The operations of the various involved stakeholders are referenced in this section. The external stakeholders are to see the operations of the project for man external sense of view while the internal stakeholders are concerned with the project form the internal point of view. The external stakeholders are not directly involved with the organization like the internal stakeholders. The external stakeholders analyze the project in an executive point of view and the operational stakeholders look at the project at an operational point of view. The suppliers and the patient are required for effective operation of the organization while the special interest groups help to address the concerns of the organization involved. The researchers, communicators and the nurses are used to help the operational requirements while the decisions taken and the analyzed impacts of them are undertaken by the board members and directors. Stakeholder Contribution Legitimacy Influence Willingness engage to Involvement External executive Medium Low Medium High Medium External operation Low Low Low Low Low Internal executive High High High High High Internal operation Medium High High Low Medium 3. Mapping: This section of the stakeholder analysis is used to show the representation of the groups associated with the operation and execution of the project. Fig: Stakeholder quadrants Internal – executive Internal – operation External – executive Internal – operation 7 High Fig. Stakeholder mapping 4. Priority of the stakeholders: This section is used to cover the priorities of the stakeholders in terms of the intended needs in the project to be discussed in the organization. The external stakeholders in operation are the most prioritized stakeholders as any healthcare organization cannot stay in business without the presence of patients. The internal operations stakeholders are the next in priority as the nurses and the researches are required to meet the needs of the patients currently involved. The internal stakeholder in executive level is the next prioritized stakeholder as the decisions to undertake are taken by them which gives a direct impact to the involved organization. The external executive stakeholders are needed by the organization but their decisions are to be addressed by the organization. Stakeholders Priority Low Low High Internal – executive External – executive Internal – operation External – operation Circle size=value 8 External-operation Very high Internal-operation High Internal-executive Medium External-executive Low Questionnaire: The process of questionnaire methods is used to provide a research-based response by pointing out various questions to evaluate based on the answers required (Patten, 2016). They are advantageous based on economic provisions, as the questionnaire methods do not include any type of survey responses. However, the presence of questionnaire evaluation might not meet the requirements during the survey from a demographic population (Chau et al., 2012). 1. What is the site location? 2. When will site evaluation take place? 3. Is the analysis of the environment done to maintain operation? 4. What are the demographics of the population? 5. What is the statistics of the mental health in young audiences of that area? 6. Is there any other healthcare organization in the selected area? 7. Is the material for construction acquired? 8. What is the need for mental health care in that area? 9. What are the promotional methods that are to be included during the opening of the organization? 10. When will the recruitment of staffs commence? Use case diagram: A use case diagram is a process, which is used to show the existing performance of the various parameters in any website or organization. The use case diagram is also used to know the ideas of an existing user and the response made to a certain attempt (Al-alshuhai, 2013). The diagram depicts various processes, which denotes the beginning of the targeted process and ends with the completion of the same process. 9 Fig of Use case diagram of the healthcare organization The use case diagram is also used to know the various wrongs that can go while operating in the system. This helps the developer of the diagram to predict the various problems that may be associated with the operations of the system (Kulak & Guiney, 2012). The use case diagram shown above depicts the processes of the parameters involved in the health care organization. The diagram shows the presence of four different cases. The first one depicted in the use case is the administrator functions. They are responsible to provide the administration functions to the various policies present in the organization. They are also responsible for maintenance of the operations involved. The people responsible for administration are used to co-ordinate, manage and direct the services associated with the operations of the health care organization involved (Cooper, 2012). The main purpose of the healthcare system administrators are the reduction of cost in operation and the improve
ment in working efficiencies. The second parameter present in the diagram is that of the protocol maker. The protocol maker is used to analyze the various requirements of the operational healthcare organization (Bates et al., 2014). They are also responsible for making and developing of new policies that help to determine and address the various implications and help to do business in a better way. Due to the directing of the healthcare needs to the betterment of the demographics intended, the various policies and standards are to be present which helps to address the needs of the demographics in an efficient manner (Drummond et al., 2015). The protocols are made, developed, and then transferred to the doctors and nurses to apply the level of standards in the treatment provided. 10 The third parameters depicted in the diagram are the respective physicians and the roles they play to address the requirements of the organization. The policy made by the policy maker is to be followed and applied by the doctors (Rebuge & Ferreira, 2012). In addition, they are also responsible for providing the initial diagnosis to their patients. The information received from the patients after the diagnosis are stored in the database of the organization for future use. They are also responsible for providing routine checks to the patients involved. The last parameter of the diagram includes the patients who apply for services. As the most important aspect is the patients and their need is necessary for doing business, the needs of them are to be addressed (Boudreaux et al., 2014). The patients also come for routine checking and the physicians provide them the same. The information collected is also stored for further use. Basic flow: Diagnose Description The physicians follow the policy made by the protocol maker. The physician provides diagnosis to the patients. The information received from the patients are recorded and stored in the organization. The physician also provides routine checkup to the patients. 1. Physicians follow the policies. 2. The physicians provide diagnosis. 3. The information received is stored in the organizational files. 4. The physicians provide routine checkup. Termination outcome The diagnosis is done. Alternative flow (A): Diagnosis Description The physicians follow the policy made by the protocol maker A1 The information is stored. A2 Diagnosed Termination outcome Patient is diagnosed Alternative flow (B): Routine check Description Patients are provided routine check up B1 Patient information is checked B2 Routine check is provided Termination outcome Routine check is done. Business rules: 11 • The patient’s information is collected • Diagnosis is provided on the basis of policies • Routine checks are given Conclusion: Thus, conclusion from the following report is drawn to emphasize the importance of the various stakeholders in the stakeholder map, the various questionnaires to follow before the implementation of the system and the use case diagram to consider the system operation. The various analysis of the report has to be implied in the organization for successful processing.

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