Task summary


Assessment Task 1:

Task summary:

This task requires you to assume the role of Operations Manager of CupNBake Café Company and then develop an operational plan and associated Risk Assessment for the followings task.

Resources and equipment required to complete this assessment

Access to textbooks and other learning materials

Access to a computer with Internet and software such as Microsoft Office

Operational Plan template

CupNBake Strategic Plan


When and where do I complete this task?

This task may be done in your own time as homework

What do I need to submit?

Operational Plan (Part A) and Risk Assessment (Part B) – Part A and Part B are in one template for upload.

What happens if I get something wrong?

If your assessor sees that you have not completed all parts of this task completely and satisfactorily, the details of resubmission will be discussed with you directly. You will only need to redo the parts of the task that are incorrect; however, you will need to resubmit the entire assessment.



CupNBake Strategic plan 2022-2025
Executive Summary – CupNBake

Established in 2012 in Melbourne, Victoria, CupNBake was the initiative of two brothers Alan and Peter McCarthy – one a baker and one a barista.

Their dream was to establish a café with bakery linkages for a fresh and unique twist on the café arena.

They have both drawn on their lengthy experience in their specialised industries and established relationships to bring their dream to fruition.

CupNBake now has 3 primary sites; Melbourne, Sydney and Canberra – all which are flourishing.

A key objective for this Strategic Planning period is to decide and plan the future for CupNBake.


Complete the following activities:

Develop an Operational Plan

Review and analyse the information outlined in the CupNBake Strategic Plan.

Review the requirements needed under the OPERATIONAL OBJECTIVES by 2023.

Identify all the actions that will need to be documented in your plan so that these objectives can be achieved.

Use the template provided to write your plan.

Ensure you reference back and include the companies Overall Strategic Plan, their mission and their vision and any Core values you feel are appropriate.


Ensure that you plan is written clearly and concisely in a language suitable for a variety of staff across an organisation, is formatted in a professional manner, is grammatically correct and free from errors.


1. Complete the attached Risk Assessment Matrix in relation to the actions outlined in your Operational Plan.

Be concise and relevant in your risk assessment.





What do I need to hand in for this task?

Have I completed this?

Part A – Final Operational Plan


PART B – Risk Assessment associated to Operational Plan