Task Register ministerial enquiry

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QUESTION 17
Calculate the overall cycle time, theoretical cycle time, and cycle time efficiency of the following ministerial enquiry process. Assume that the rework probability is 0.2 and the waiting times and processing times are those given in the table.
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Task Register ministerial enquiry Investigate ministerial enquiry Prepare ministerial response Review ministerial response
Cycle time
2 days
8 days
4 days
4 days
Processing time 30 min 12 h 41, 2h
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QUESTION 18
Assume that the process in the previous question receives three new inquiries per day. Using the cycle ralridata tha avarava
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