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Unit 22
Supporting Individuals Through
Significant Life Events
LO2 Review the roles of external agencies that provide
support for individuals and their social networks going
through significant life events
Topics:
• Voluntary agencies and their role
• Statutory agencies and their role
• Working in Partnership
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Assessment criteria

LO2 Review the roles of external agencies that provide support for individuals and their social networks going through significant life events	D2 Critically reflect on organisational approaches to promoting effective and co-ordinated support for supporting individuals and their social networks affected by significant life events
P3 Compare how different external voluntary and statutory agencies support individuals through significant life events P4 Discuss the role of the healthcare or care assistant in providing support to individuals as a part of a wider team of support services	M2 Critically analyse barriers to partnership approaches for individual and family affected by significant life events

Session – 4 Healthcare Practice (RQF) – Unit – 22
Social and welfare services
• Voluntary organisations
• Supporting people with mental health, behaviour support,
physical disability,
• Advocacy,
• Befriending
• Financial Advisory services.
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Voluntary organisations
• Not for profit
• Largely depending on funding from Government, Trusts and
charities
• Own management structure
• Responsible to members of the organisation
• Responsible to funding bodies in terms financial accountability
• Responsible to commissioning
• Responsible to Charity commission and Company house.
Session – 4 Healthcare Practice (RQF) – Unit – 22
Voluntary sector support
• Mental Health Support
• Behaviour support
• Support for the old age
• Advocacy support
• Befriending
• Financial Advisory Services
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Statutory Services
•Local Authority Services
•Health services
•Regulatory Services (e.g., CQC, Health and
Safety etc.
Session – 4 Healthcare Practice (RQF) – Unit – 22
Local Authority Services
•Social Work
•Housing Support Services
•Support Workers
•Benefits and entitlement advisory services
•Children and family services
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Health Services
• Consultants
• GPs
• Counsellors
• Specialist Nurses
• Speech Therapists
• Dieticians
• Occupational Health services
• Psychiatrists and Psychologists
Session – 4 Healthcare Practice (RQF) – Unit – 22
Partnership Approaches
Partnership in Healthcare Practice is a joint working
arrangement of partners, who are otherwise
independent, to achieve common goals.
Different terminologies, i.e., collaborative work, joint up
working, working together etc are used interchangeably
when discussing partnership.
Re: ICON college lecture notes
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Aims of partnership
• Empowerment
• Independence
• Autonomy
• Information sharing
• Safeguarding
Session – 4 Healthcare Practice (RQF) – Unit – 22
Partnership Work
Housing , Social work,
NHS – GP services,
Consultants, Dist. Nurses
Voluntary Sectors
Providers
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Partnership Attributes
• Trust and confidence in accountability
• Respect for specialist expertise
• Joint working
• Blurring of professional boundaries
• Members of partnerships share the same vested interests
• Appropriate governance structures : Common goals
• Transparent lines of communication within and between partner
agencies
• Agreement about the objectives : Teamwork
• Reciprocity : Empathy
Session – 4 Healthcare Practice (RQF) – Unit – 22
Advantages of Partnerships
•Social exclusion tackled more effectively through
multi-disciplinary action
•Less repetition of service provision from different
organisations (Duplication)
•Less dilution of activities by agencies
•Less chance of agencies producing services that
are counterproductive to each other
Session – 4 Healthcare Practice (RQF) – Unit – 22
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Strategies for Engaging Families and
social network
• If services are to be more flexible, comprehensive, and
effective, workers at the frontline-teachers, social workers,
health practitioners, and community service workers-must be
supported in their work with children and their families.
• This support may require a redefinition of job responsibilities,
restructuring of organizational support for these workers, and
retraining to assume these new responsibilities.
• From the perspective of children, youth, and families,
successful interagency collaboration should mean that their
needs are identified and met in a manner that involves a
partnership with the family.
Session – 4 Healthcare Practice (RQF) – Unit – 22
Next Session
LO2 Review the roles of external agencies that provide
support for individuals and their social networks going
through significant life events
Topics:
• Barriers in partnership
• Role of Health Care Assistant
Session – 4 Healthcare Practice (RQF) – Unit – 22
15/10/2019
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End of session – 1
Any Question
Thank you
Session – 4 Healthcare Practice (RQF) – Unit – 22