provide to meet their strategic goal

C11DX Scenario Map:

 

Persona  
Task  
How will Persona approach this task?  
What is the experience the client should provide to meet their strategic goal?  

 

Phase Phase Detail What is persona thinking? What is persona feeling? My Questions My Ideas and Comments.
Motivator          
Intent          
Action (s)          
Resolution          

 

 

Critical Narrative: 

TASK/APPROACH:

EXPERIENCE THE CLIENT WANTS TO PROVIDE:

MOTIVATOR:

INTENT

ACTIONS:

RESOLUTION:

References: