possible entity identification problem

An organization can have no structure. Do you agree or disagree with this statement? Explain.

“Behaviour is generally predictable, so there is no need to formally study OB”. Why is that statement wrong.

In your organization, assume that customer names andaddresses are maintained in three customer files supporting threedifferent source operational systems. Describe the possibleentity identification problem you are likely to face when youconsolidate the customer records from the three files. Write aprocedure outlining how you propose to resolve theproblem.