Performance Criteria

Course:                                                BSB80120 Graduate Diploma of Management (Learning)

Unit Code and Name:                    BSBLDR601 Lead and manage organizational change

Assessment item:                            #3- Presentation (Group work)

Instructions:                                      This task requires you to do own research to prepare the answers.

Due date:                                            Week 7 (Extension requires prior approval from your assessor)


Context and Purpose of the assessment:

This assessment will assess your skills and knowledge in the ‘BSBLDR601 Lead and manage organisational change’ unit. The following table maps the assessment activity against elements and performance criteria.


Question Performance Criteria



All questions (holistic)

2.1 Assign resources to the project and confirm reporting protocols with relevant stakeholders

2.2 Develop communication or education plan, in consultation with relevant personnel

2.3 Arrange and manage activities for delivery of communication or education plans

3.1 Assess performance of communication or education plan against objectives

3.2 Identify and respond to barriers to the change according to risk management plans and organisational objectives

3.3 Modify communication or education plan according to change program objectives

The assessment tasks for the unit assume that you will work in the Business Services industry. Case studies/ exercises used in this assessment reflect a workplace scenario.

The student must have access to a Computer, Printer, Overhead Projector and Microsoft Office Suite Applications  for doing the assessment for this unit.

Attempt all the questions. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.






Group work & Presentation on a workplace scenario

Identify an organization of your choice (you may choose the organization where you currently work or research an organization from internet). You are requested by your CEO to act as ‘Project Coordinator’ for your organization to implement a major project either to capitalize on an opportunity or to change a situation (e.g. introducing new ERP software, launching new product or service or switchover to a new work structure). The change project may affect the entire organization or just a department. Try to use a real scenario but if that is not possible you can go for an invented one.


Prepare the presentation on the following areas:


Part A


  1. Introduce briefly your organization and its strategic goals.
  2. Explain clearly the change management project that has been undertaken.
  • Develop a change management project plan using the following template.


Tasks Timeline Responsible members/group Resources needed Key Performance Indicators/KPI


Part B

  1. Develop education or training plans (using the following template) after consultation with relevant groups and individuals.


Date & Time Topics Target group Venue Resources required Outcome
  1. Identify the benefits of communication or education plan.
  • List the people & groups whom you may need to consult for valuable inputs.


Part C

  1. Identify the common barriers to the change and suggest ways to overcome the issues.
  2. Identify ways to conduct regular review and follow-ups.
  • Assess your education and communication plan initiatives and modify them to suit your change program objectives. (You may use the same template and highlight areas to show the modifications).


Instructions for Presentation:

  • The students must be dressed in formal attire on the day of presentation.
  • The students should prepare PowerPoint Slides and use overhead projector whilst making the presentation
  • The students must bring their own removable disk (USB) to transfer the Slides for OHP projector’s use.
  • The preparation and presentation must be shared by all the three group members (they may cover each of the three key topics- A, B and C)
  • Time allowed for each member to speak is not more than 5 minutes (15 minutes for group).

Instructions for Evidence submission:

  1. Each member of the group should submit print outs of PowerPoint slides.
  2. The presentation needs to be the class audience which will be observed by the trainer and feedback sheet will be recorded for each student (to be signed by both trainer and student)
  3. Assessment Coversheet must be attached with the submission.

Checklist for submission:

  • Assessment cover sheet
  • Record Sheet for Feedback on Role- Play & Presentation(Signed by student and Trainer)
  • Print -outs of PowerPoint Slides.








Record Sheet for Feedback on Role- Play & Presentation


Course:                                BSB80120   Graduate Diploma of Management

Unit Code and Name:    BSBLDR601    Lead and manage organizational change

Assessment item:                            3- Presentation


Trainer/Assessor:     _______________________Date: ______________________

Student Name:         _______________________ Student ID: __________________

Other members of the Group:


Did the Student/group demonstrate the ability to present?

  Requirement Tick (ü)
  a)       Introduce the organization properly  
  b)      Explained the change management project clearly  
  c)       Developed the project plan  
  d)      Developed an appropriate communication/education plan  
  e)      Identified the benefits of communication or education plan.  
  f)        Identified the people and groups for consultation  
  g)       Identify the common barriers to the change and suggest ways to overcome  
  h)      Modified  the education plan to meet change project objectives  

Feedback to candidate: 

Performance:                       ¨Satisfactory (S)                                             ¨Not Satisfactory (NS)
Candidate Signature:  


Assessor Signature:  



Student must attach this record sheet along with his/her submission