organisational policies procedures

06/11/2019
1
Unit 22
Supporting Individuals Through
Significant Life Events
– Enayet Sarwar
LO3 – Explain how organisational policies procedures
support individuals and their social networks affected by
significant life events
Topics:
• Organisational Policies and Procedures
• Underpinning Legislative framework
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
2
Assessment criteria

LO3 Explain how organisational policies and
procedures support individuals and their social
networks affected by significant life events
P5 Analyse the
relationship between
organisational policies
and the practical
support available in
health and care
settings to different
individuals
experiencing
significant life events
M3 Critically review the
effectiveness of policies
and procedures in own
setting that provide a
framework for supporting
individuals experiencing
significant life events

 

Session – 7 Healthcare Practice (RQF) – Unit – 22

Policy and Procedure
Policy – A set of rules and principles that guide organisation to
manage and administer its activities.
Organisations make decisions on the basis of the guidance and
ideas from the relevant policies.
Procedure – way of doing things. Procedures carried out jobs in
accordance with the policy guidance.
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
3
Policies relevant to Healthcare Practice
• Confidentiality
• Data Protection
• Safeguarding and protection
• Health and safety and risk management
• Care Planning and referral
• Records Keeping
• Safe handling of medication.
Session – 7 Healthcare Practice (RQF) – Unit – 22
Confidentiality Policy
Confidentiality policy is derived from Data Protection Act
1998
In healthcare services, identified personal information
cannot be shared unless it involves safeguarding issues.
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
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Supporting legislation
Acts which conditionally allow people access to information:
• Access to Health Records Act 1990 –
allows deceased patients
representatives or anyone who may have a claim arising the patient’s
death.
• Access to Medical Records Act 1988 – gives patients the rights to see
medical reports written for their employment or insurance.
• Adult Support and Protection (Scotland) Act 2007- requires health
board in Scotland to report to LA if they know or believe that an
individual is an ‘adult at risk’.
• Care Act 2014 – relevant partners to cooperate with LA making
enquiries about ‘adult at risk’ unless to d so is incompatible with their
own duties.
Session – 7 Healthcare Practice (RQF) – Unit – 22
Supporting Legislation
• Carers Act 2016 (Scotland) – requires LA’s to seek and take
account of views of carers when determining a cared-forperson’s needs.
• Mental Capacity Act 2005 – information to be shared with
anyone who is authorized to make decisions on behalf of or
who is appointed to support and represent a patent who lacks
capacity.
https://www.gmc-uk.org/ethical-guidance/ethical-guidance-for-doctors/confidentiality/~/-/media/59240e8f25da48d4b56c6fd93069e5d8.ashx
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
5
Health and Safety at Work Act
Policy includes the employer’s
• Intend
• Responsibilities
• Arrangements
Session – 7 Healthcare Practice (RQF) – Unit – 22
Care Planning and Referral
Organisations develop Care Planning and referral
policy to guide and provide ideas to develop care plan
for their users. These includes,
• Personal details
• Issues which brought them in care
• Support needs
• How to support them
• Review of the plan to check improvement.
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
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Safe Handling of Medication
Principles of safe and appropriate handling of medicines
• People who use social care services have freedom of choice in
relation to their provider of pharmaceutical care and services
including dispensed medicines.
• Care staff know which medicines each person has and the
social care service keeps a complete account of medicines.
• Care staff who help people with their medicines are competent.
• Medicines are given safely and correctly, and care staff
preserve the dignity and privacy of the individual when they give
medicines to them.
Session – 7 Healthcare Practice (RQF) – Unit – 22
Safe Handling of Medication
Medicines are available when the individual needs them
and the care provider makes sure that unwanted
medicines are disposed of safely.
Medicines are stored safely.
The social care service has access to advice from a
pharmacist.
Medicines are used to cure or prevent disease, or to
relieve symptoms, and not to punish or control behaviour.
Ref: https://www.rpharms.com/Portals/0/RPS%20document%20library/Open%20access/Support/toolkit/handling-medicines-socialcare-guidance.pdf?ver=2016-11-
17-142751-643
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
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Underpinning Legislative framework
Safeguard vulnerable adults who have been going
through significant life events:
• Power of Attorney, living wills and do not resuscitate
orders
• Provision of care services, allocation of support services
• Other legislation regarding the provision of support.
Session – 7 Healthcare Practice (RQF) – Unit – 22
Next Session
LO3 – Explain how organisational policies
procedures support individuals and their social
networks affected by significant life events
Topics:
• Staff support and development
• Linking the policies to the aspects of care
Session – 7 Healthcare Practice (RQF) – Unit – 22
06/11/2019
8
End of session – 1
Any Question
Thank you
Session – 7 Healthcare Practice (RQF) – Unit – 22