OPERATIONS MANAGEMENT

OPERATIONS MANAGEMENT – T1 2019
Major Group Assessment 3 – 20%
Your Task
In groups of 3, select an organisation that you are either familiar with (you may, or may
have, worked there) or have researched. The organisation should have a focus on
manufacturing or operations such as an airline, resort operator with a high level of direct
customer contact. You may also loom at services operations.
You may choose to focus on an organization in another industry but you should seek
advice from your lecturer first.
For this organisation, you may identify operational issues or aspects incorporating a
range of topics covered in this subject. These may include, but necessarily be limited to:-
1. Operational Strategy in Global context
2. Project managing implementation of a new operation
3 Forecasting of demand and resources
4. Location strategy
5. Quality Management and Process Design
6. Inventory Management
7. Job Design
You need to nominate the operational aspect of your research in Week 7
You may decide to take on the role of a consultant and conduct an audit of the operation
in your chosen aspect of the organisation.
Another approach may be to identify a ‘star performing’ organisation or Strategic
Business Unit within the organisation and use it to benchmark the industry. You would
then show how organisation meets this benchmark.
Make appropriate recommendations based on your findings and the conclusions you
have drawn.
You are required to prepare a report based on the above incorporating relevant theory
and additional readings when analysing your chosen company.
• This assignment is due Friday 18:00 of Week 11 (upload on moodle –
turnitin AND Asssessment link)
A test link will be provided to help you ensure you avoid plagiarism issues.
• 1,500 words, appropriately referenced using the Harvard style of
referencing.
YOU MUST INCLUDE A COVERSHEET WITH YOUR SUBMISSION.
ASSIGNMENTS NOT SUBMITTED WILL BE DEEMED INCOMPLETE AND
PENALTIES FOR LATE ASSIGNMENTS WILL APPLY.
ONLY TEAM LEADER TO SUBMIT ASSIGNMENT ENSURING THAT DETAILS OF
ALL TEAM MEMEBERS ARE INCLUDED ON THE COVER SHEET
ASSIGNMENTS WHICH ARE SUBMITTED LATE WILL BE SUBJECT TO A LATE
PENALTY OF 10% OF THE AVAILABLE MARK FOR EACH DAY THE ASSIGNMENT
IS LATE UNLESS PRIOR APPROVAL IS OBTAINED.