Management and Organisations in a Global Environment

___________________________________________________________________________________________________ HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION POSTGRADUATE PROGRAM SUBJECT OUTLINE HI6005: Management and Organisations in a Global Environment TRIMESTER 3 / 2017 Holmes Institute is committed to providing the highest quality education in a dynamic, student-centred learning environment. Holmes Institute fosters in its students rational thought, intellectual integrity and social responsibility. 2 FACULTY OF HIGHER EDUCATION Holmes Institute Faculty of Higher Education offers business courses that combine discipline-based excellence with practical application. The faculty operates on campuses in Melbourne, Sydney, Brisbane and Hong Kong. The faculty offers a Bachelor of Business, Bachelor of Professional Accounting, Bachelor of Fashion Business, Bachelor of Information Systems, and Graduate Diploma in Business, Master of Business Administration and a Master of Professional Accounting. Details about the members of the faculty can be found on the homepage of the Faculty of Higher Education at HOLMES INSTITUTE POSTGRADUATE PROGRAMS At Holmes Institute, the Master of Business Administration, the Graduate Diploma in Business and the Master of Professional Accounting offer domestic and international students the opportunity to study a set of contemporary subjects in the field of business. These subjects prepare students for the challenges in business environments of the 21st century. These programs emphasize the global and cross-cultural dimensions of business. Teaching utilizes a combination of delivery methods and includes critical analysis and case study methods. A combination of exams, case studies and company analysis are used in assessment. The Masters’ programs of Holmes Institute focus on: ? Developing career related capabilities ? Business numeracy and literacy ? Developing managerial proficiency ? Working in the new economy ? Leadership skills ? Entrepreneurship ? Social responsibility and ethics SUBJECT OVERVIEW Welcome to HI6005 Management and Organisations in a Global Environment. We see this subject as the key foundation to your graduate studies in management. The serious study of management in Australia dates from the immediate post-war period of rapid industrialization, though we trace its study back to Europe and USA in the early twentieth century. Western management thought thus has a pedigree of a little over 100 years. However, we acknowledge managerial contributions from Egypt, India and China to which the pyramids and the great wall still stand in evidence. The scope of this subject extends to contemporary management challenges. SUBJECT RATIONALE This subject provides students with an introduction at the graduate level to the concepts of management and organisations in a global context and explores contemporary approaches to management, human resources and organisational behaviour in complex and diverse business settings, with a particular focus on relationships and responsibilities. Students examine the challenges and issues of managing both individuals, groups, and examine applications of management methods and techniques to managerial and organisational problems in a global context. The subject examines how global issues impact on businesses, society and organisations. In addition, broad issues 3 related to the economic, legal, social, technological and ethical environments are integrated into understanding the effects of global trends (e.g. new technologies, new markets and cultural and political change) on management and organisations. The subject aims to provide students with an understanding of the wider implications of globalization and apply this knowledge to work as managers. SUBJECT OBJECTIVES & LEARNING OUTCOMES Knowledge ? Graduates will be able to, integrate theoretical and practical knowledge of Management and Organisations Assessment 1, 2 and 3 Skills ? Graduates will be able to, analyse complex problems relating to Management and Organisations and develop confidence in working with others to develop strategic options within rapidly changing business environments Assessment 2 Application of Knowledge and skills ? Graduates will be able to, apply theoretical and practical knowledge of Management and Organisations in the diagnosis of organisational issues and the formulation of appropriate strategies. ? Consider social and psychological factors that influence the management of groups and individuals in work settings, such as communication, leadership, decision-making, power, politics, and job design and apply these to strategic management ? Articulate the impact of globalisation for countries and their populations at different stages of development ? Contextualise the changing roles and responsibilities of business towards stakeholders, and the sustainability of production systems and economic paradigms and synthesize change management processes ? Implement systems for managing diversity in a global operational setting ? Describe operational processes in both manufacturing and service industries, taking into account quantitative and technological aspects of operations management, systems, supply chain and quality considerations ? Interpret and communicate issues in management and organizations in a global context within an organisation to develop innovative approaches for their integration in management strategies ? Research and apply various leadership theories, the practice of leadership and motivational techniques as factors of organisational management and change ? Develop a critical awareness of the policy tools used by governments and central banks in their efforts to manage the economy including: fiscal policy, monetary policy, exchange-rate and trade policies, as well as supply-side policies ? Discuss current research associated with the consequences of global economic integration and its influences on business management and strategic development Assessment 2 Assessment 3 Assessment 3 Assessment 2 Assessment 2 Assessment 3 Assessment 3 Assessment 2 Assessment 3 Assessment 2 4 SUBJECT ADMINISTRATION Awards Duration Core/Elective Subject weight Campus MBA/MPA 1 semester Core/Elective 3 credit points Melb/Syd/Bris/GC Mode of delivery On campus Recommended Prerequisites Nil Workload Students are expected to attend all classes Delivery Two hours of lectures and one hour of tutorial in a block each week plus 1 hour of e-learning Independent study 8 hrs which includes the e-learning and blogging each week STUDENT ASSESSMENT OVERVIEW ASSESSMENT DUE DATE WEIGHT Research Paper 1 Friday of Week 6 (allowing for public holidays) 15% Research Paper 2 Report: Friday of Week 12 allowing for public holidays) Presentation: at lectures during the trimester 15% 10% Final Exam Examination Period 60% DETAILED INFORMATION ON SUBJECT ASSESSMENTS Research Paper 1: Assessment criteria Weighting: Length/Limit 15% Maximum of 1,000 words ASSESSMENT 1 This is an individual assignment. Each week, based on the hour of e-learning activity that has been prescribed, you are required actively to engage with the material by writing a short discussion of how the material that was prescribed relates to the topic(s) of this subject and how it relates to your own personal experience. You create a blog each week where you provide evidence that you have engaged in this way with the prescribed e-learning activity. In the blog, you mention any extra material relevant to the activity that you have researched on the net. These blogs are assessed in the following way: 1. Blogs are spot checked by your lecturer. 2. By the end of Week 6, students choose their best two blogs and submit them as an assignment (due Friday Week 6). Each blog should be in two sections: Section 1 lists the key ideas you have extracted from the prescribed e-learning activity. In Section 2 you apply those ideas to your own experience, to an organisation you know and to the topic(s) of this subject. The written report of your two best blogs has a 1,000 word limit and must be in the form of a research report (with table of contents, executive summary, main body, conclusion and references). TOTAL 15% 5 Research Paper 2: Assessment criteria Weighting: Length/Limit 25% Maximum of 10 pages (5,000 words) and 10 minutes (presentation) ASSESSMENT 2 This is a group assignment with specific individual components. Groups choose from the list of topics that are based on the lectures. However, in this assignment you must do better than recycle the lecture. You are to research your topic in more depth providing evidence of independent research. The set of topics will be provided from which your group must choose on a ‘first-come, first-served basis’. Note that each topic has a group component to which each group member must contribute. However there are also specific individual components which have been defined. You will deliver your research topic findings in a presentation at any time during the trimester. The presentation is primarily assessed on presentation technique. Your tutor will make suggestions on improving the academic quality of your assignment. You may improve the quality of the assignment for the written report at any time up until submission date at the end of the semester. It is at this point that the academic quality of your research is assessed. 10 15 TOTAL 25% Research Paper 2 (35%) Presentation Students form into groups and nominate their broad research topic. Research on the broad topic is a group activity and each student must contribute to that work. Each student in the group will then research, in depth, an individual component drawn from the broad research topic. The live presentation (worth 10%) must be organised as a business presentation. Strict adherence to the ten minute limit is expected so the time should be carefully allocated to allow for a very short introduction on the broad topic followed by a few minutes allocated to each student to present their individual component. The presentation is primarily assessed on presentation technique. Your tutor will make suggestions on how the academic content can be improved and that will only be assessed on the written report due in the final week of the semester. Students can therefore choose to present at any time in the semester and it is suggested that you make the decision to present earlier rather than later when there will be many assignments falling due. Research Report The final report on your topic will be written up as a seminar report (worth 15%) and submitted to your lecturer by the end of the semester. You may incorporate ideas generated in the live presentation. That written report should begin with the broad research topic which is followed by each individual component identified by the individual student who prepared it. Organisation of the research report – a key ingredient to writing a successful report involves the planning or organising stage. Organising can help you to sort out your ideas and to present your report in the order that communicates best to your readers. Your essay is to be structured and written as a business report. It, therefore, must begin with a Management Summary within which you state in stark form (i.e. unsupported by argument) what you are asserting in this report and you must do that in less than two pages. 6 As already stated above, you begin the main body of the report with some general background on the broad research topic. This introduction should end with a brief paragraph outlining the plan of the rest of the essay what follows is the specific issues of each individual component which were considered. As for any good business report these components should be structured into sections and sub-sections and the heading for these should be in the Table of Contents. In these individual components the in-depth discussion of the relevant issues is elaborated based on the existing literature and/or data. You must provide in-text references to your sources. The last section of the report contains a brief summary followed by a complete list of references that are cited in the text of the essay. Follow a standard referencing method consistently. Suggested limits are as follows: ? Management Summary: ideally one page but no more than two. ? Sections 1: Introduction 400-600 words, ? Section 2: Main body of the essay consisting of each of the individual components limit each component to approximately 1,000 words each, ? Sections 3: Conclusions 100-300 words, ? Summary and Complete List of References (5-15 references). Final Examination Assessment criteria Weighting: Length/Limit 60% 2 hours and 15 minutes ASSESSMENT 3 The final examination will be drawn from the material presented in lectures. More detail will be provided later in the trimester. The exam is scheduled during the regular examination period. TOTAL 60% GLOSSARY OF DIRECTION WORDS FOR ASSESSMENT QUESTIONS Analyse Show the nature of something identifying the essential elements and g how they are related. Argue Present the case for and/or against a particular proposition. Compare Identify the characteristics/qualities that resemble each other. Look for similarities but also differences. Contrast Emphasize differences between things, events, problems, or qualities. Criticise Express your judgement about the truth of factors or views mentioned. Come to conclusions and discuss the positive points as well as possible limitations. Define Give clear and concise meanings of an item. Do not provide a detailed explanation but include limits of the definition and how the item defined differs from other items. Describe Recount, characterise, outline, and relate in sequence. Discuss Examine, analyse and give reasons for and against. Be comprehensive in your answer and give details, usually to assess how satisfactory something is. 7 Evaluate Carefully appraise in relation to some standard including advantages, limitations, the costs and benefits as appropriate; attempt to make a judgement. Examine Investigate critically, appraise a subject or matter in detail. Explain Clarify, interpret, and elaborate on the material presented. Give reasons for differences of opinion or results, and try to analyse reasons behind it. Illustrate Use a concrete example, diagram, or figure to explain or clarify a problem or issue. Indicate Identify and then focus attention so as to clarify. Justify Prove or give reasons for particular conclusions or decisions. Outline Present the main features or aspects showing main points and subordinate points. Do not include minor details and emphasize the classification of things. Review Examine a subject critically, analysing and commenting on important or controversial statements. State Present the main points in a brief and clear sequence. Do not give specific details or examples. Summarise Give the main points or facts in a condensed, concise form. (Source: Adapted from Monash University,, accessed 14 February 2013) ASSESSMENT POLICY To be eligible to pass this subject, students must complete all forms of assessment and demonstrate achievement of the learning outcomes. All assignments must be submitted electronically using a word processor, uploaded to Blackboard via SafeAssign. You must print and attach the full SafeAssign report with the Holmes Institute Cover Sheet to the printed assignment (hard copy). The assignment cover sheet must include the student/s name, number, subject code and subject name, subject lecturer’s name, assignment due date and time of submission. All hard copies must be submitted to the designated Assignment Submission Facility on Campus during opening hours. Submission deadlines are strictly enforced and late submission incurs penalties of 5 (five) % of the assessment value per calendar day unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline. Unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline, no assessments are accepted after 14 calendar days of the due date or the end of the trimester for assessments due later in a trimester. Students are requested to familiarize themselves with the Holmes Institute Assessment Policy located on the Blackboard Student Subject: HE-General Study Information (HGEN_HE) > General Information > Policies and Procedures > Holmes Institute Student Assessment Policy v1.pdf. 8 STANDARD GRADING SYSTEM AND DISTRIBUTION GRADE LETTER RANGE High Distinction HD 80% and above Distinction D 70-79% Credit CR 60-69% Pass P 50-59% Fail NN 0-45% (did not meet the standard required according to the learning outcomes in the Subject Guide ) Faculty pass* FP 46 – 49% (awarded by Board of Examiners) Supplementary exam granted (a temporary grade) NS Supplementary examination granted Deferred Exam (a temporary grade) ND Officially Deferred examination Fail NA Student did not submit any work according to the schedule in the Subject Guide Result Withheld RW Additional assessment and/or work required Result Withheld WH Outstanding fees or non-return of Holmes Institute materials HD Outstanding work which exhibits sophisticated understanding and critical synthesis, analysis and evaluation of the subject matter. While the work utilizes opinions of others, judgements about the value of the subject matter are made and drawn together in an organized whole. Gaps in the subject matter might also be identified and the implications discussed. D Substantial work of high quality, which demonstrates a clear understanding of the subject matter, in which the relationship between the constituent elements are identified clearly and discussed with some level of critical analysis. The work also applies abstract ideas in concrete situations. CR Sound and competent work, which demonstrates a reasonable but not complete grasp of the subject matter. The work utilizes recall and paraphrases the work of others concerning the subject matter. Some basic level of critical analysis is evident. Originality in the work is rarely evident. P Work that demonstrates a satisfactory engagement with the subject matter such that the student is said to have a general understanding of the field. Provides an adequate basis for further study. NN Did not meet the learning objective of the subject VIEWING STUDENT GRADES Results including the final grade can be viewed via the Grade Centre on Blackboard. Results for all assessments are published within two weeks of the due date of the assessment and the final examination. Students who wish to appeal their mark for a specific assessment are advised to follow the procedures outlined at /undergraduate/appeals. 9 PLAGIARISM AND ACADEMIC MISCONDUCT Holmes Institute view any forms of academic misconduct as most serious offences. Academic misconduct in any form during an examination is not tolerated and will be dealt with according to the policies and procedures set out in the Holmes Institute Student Handbook (located on Blackboard in the Student General information Subject: HE-General Study Information (HGEN_HE) > General Information > Student Handbook 2010 v.3.pdf). Plagiarism occurs when one uses another person’s ideas or manner of expressing them and passes them off as one’s own work by failing to give appropriate acknowledgement (that is, referencing the source). Any instances of plagiarism will be dealt with promptly). It is important that student reference their work appropriately. The Faculty of Higher Education at Holmes Institute uses the APA (American Psychological Association) style of referencing. A detailed guide to referencing can be found in the Student Handbook. It expected that you will be familiar with the APA style of referencing. USE OF RESOURCE CENTER AND PROQUEST For most subjects, students are expected to engage in additional research. Textbooks and teaching materials available in the Resource Centre will be of use here. In addition, current students have access to a range of electronic academic journals via ProQuest, which is accessible once you log into Blackboard. Should you require any assistance with the use of ProQuest and/or online research, please contact your lecturer and/or the Resource Centre staff on your campus. STUDY SKILLS & ACADEMIC SUPPORT Students who have difficulties with their studies and/or specific forms of assessment should visit online Study Skills on Holmes Institute also offers regular Academic Support, which is free for any student enrolled. See details on LECTURE SCHEDULE/SYLLABUS WEEK TOPIC ASSESSMENT SCHEDULE 1 Foundations of the Study of Management and Organisations 2 The Nature of Globalisation: National Culture 3 Organisational Culture and Management 4 Organisational Structures and Design 5 Decision Making 6 Decision Making (continued) Research Paper 1 due 7 Operational Planning Tools and Techniques 8 Strategic Planning 9 Performance Management: Groups and Teams 10 Motivation 11 Managing Change and Innovation 12 Performance Management (contd): Control and Organisational Performance Research Paper 2 due 10 SUBJECT RESOURCES Prescribed Textbook Mullins L.J. (2016), Management and Organisational Behaviour, 11thed., Pearson References 1. Anthony Giddens’ BBC lecture on globalization 2. Baum, J. (2005) The Blackwell Companion to Organizations, Blackwell, Oxford. 3. Child, J. (2004) Organization: Principles and Practice, Blackwell, Oxford. 4. Drucker, P. (2003) Managing in the Next Society, Butterworth-Heinemann, Oxford. 5. Hill, C. (2001) Global Business Today, 3rd ed., McGraw Hill, New York. 6. Jones, G. (2004) Organizational Theory, Design and Change, 4th ed., Pearson, Upper Saddle River. 7. Journal of Management Studies 8. Limerick, D. et al. (1998) Managing the New Organization, 2nd ed., Business and Professional Publishing, Sydney. 9. Luthens, F. (2004) Organizational Behaviour, 11th ed., McGraw Hill, New York. 10. Parker, B. (2005) Introduction to Globalization and Business, 2nd ed., Sage, London. 11. Wren, D. (2005) The History of Management Thought, 5th ed., John Wiley & Sons Inc, Hoboken, NJ. STUDENT ASSISTANCE Studying in higher education presents many experiences and challenges. These might involve academic, personal and/or professional issues. At Holmes Institute, we have a range of people who can help you with various challenges. The following table identifies contact points should you require any support. SUPPORT REQUIRED WHO TO CONTACT Information for Current Students Holmes Institute Student Handbook Academic Probation / Mentoring Academic Mentors, Associate Dean Accommodation Holmes Institute Home Stay Computers, Blackboard, Email IT Help Desk Disability Needs Holmes Institute Campus Directors Employment and Careers Career Development Team Enrolment Higher Education Coordinator on Campus Exams Higher Education Coordinator on Campus Financial Issues Holmes Institute Campus Directors Personal Issues National Higher Education Program Manager, Mentoring Team ProQuest Database Librarian on each Campus Study Skills Holmes Institute Academic Support & Study Skills Team Visa Issues, COEs etc. Higher Education Coordinator on Campus FREQUENTLY ASKED QUESTIONS – FAQs Do I need to obtain 50% in each assessment to pass a subject? NO, in order to pass any subject, you need to meet two requirements, namely achieve an overall mark of 50 or more AND obtain at least 40% of possible marks in the final examination (hurdle or threshold requirement). There is no hurdle or threshold requirement for assessments other than the final examination though and you can still pass the subject if you got less than 50% in any assessment – excluding the final examination. 11 I missed an assessment for a subject, do I now fail the subject? Whilst Holmes Institute requires that you attempt all pieces of assessments prescribed for any subject, there may be circumstances, where you can still pass a subject even if you have missed an assessment. When you miss a class test due to medical reasons and you submit a medical certificate within three working days, for example, you may be eligible to have the weight of the class test added to the final examination. Please see the Student Handbook for details. Can I view my assessments? As a student, you are entitled to view any of your assessments, that is any assignment but also the class test for any subject, and upon request/application also the final examination script. Please note that viewing any assessment is an administrative process and no academic advice is given and students are neither allowed to take pictures or notes of the assessment. Students are only allowed to view any assessment with an administrator present, and for a limited period of time (please check the Student Handbook for details). Other than assignments, the class test and examination script remains the property of Holmes Institute. Where can I see my marks and grades? All your results will be available via the Grade Centre on your Blackboard. You can access the results for each subject in the respective folder. Please ensure that you familiarise yourself with the letter grades, especially for the temporary grades of NS (supplementary examination awarded) and ND (deferred examination), which can be found earlier in this subject outline. I got a final result of 52/NS. Have I passed the subject? NO, as the letter grade NS (supplementary examination awarded) indicates, you have not passed the subject, but you have been awarded the opportunity to pass the subject if you successfully pass the supplementary examination. Please familiarise yourself with the Supplementary Examination Policy in the Student Handbook. When do I need to attempt a NS/supplementary or ND/deferred examination? If you have been awarded a supplementary (NS) or deferred (ND) examination, you are required to sit the examination during the next examination period for these examinations, which is different from the final examination period at the end of the teaching period each trimester. I missed to sit for a NS/supplementary or ND/deferred examination, do I have to repeat the subject? YES, if you do not attempt any supplementary or deferred examination during the designated examination period, you will receive a Fail/NN grade and you have to repeat the subject. I have a question about the subject material and/or assessments, who do I contact? For any questions related to any subject you study, the first point of contact is always your lecturer. The subject outline includes the contact details of each lecturer on each campus. Please ensure that you use your Holmes Webmail for any email correspondence with your lecturer. I did not submit my assignment by the due date, can I still submit and receive marks? If you submit your assignment after the due date, penalties of 5% of the weight of the assignment apply per day that you submit late. A maximum penalty of 50% applies. Your lecturer may not accept your assignment if you submit later than 14 days after the due date. If you are late with your assignment, please contact your lecturer. I am not a member of a group for my group assignment. What do I do, can I submit individually? If you work submit a group assignment individually, you may be penalized and only receive 50% of the mark of your assignment. If you don’t have a group to work with, please urgently consult your lecturer. I have problems with members in my group. What can I do, who do I contact? Each group is required to manage its members and contributions. In exceptional circumstances, however, and where initial negotiation attempts of the group members were unsuccessful, you should contact your lecturer. This subject outline was prepared by the Course Development Team for the Postgraduate Programs, Faculty of Higher Education, Holmes Institute. It was correct at the time of publication. Change to the Subject Outline may occur at any time. However, the Faculty of Higher Education endeavours to inform the students accordingly. This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism, or review as permitted under the Copyright Act, no part may be reproduced by any process or placed in computer memory without written permission. Enquires should be made to Holmes Institute Faculty of Higher Education. © Copyright 2017