Manage Team Effectiveness


BSBTWK502 Manage Team Effectiveness

Version: V1.0

Triple Five Group Pty Ltd T/A Pinnacle Institute

RTO No: 41329 | ABN: 42 607 056 959 | CRICOS: 03942G



About this document

This document is to be used as a self-study guide at home/in your own time to complement the formal learning you are doing as part of your classroom or online studies. It is a requirement of your course that you complete the activities in this guide.

You will need to take your notes/completed activities to class or follow your trainers direction about how to complete activities.

If you are unsure about anything, talk to your trainer/assessor.

Self-study Guide
Unit code and title BSBTWK502 Manage team effectiveness
Instructions You are to complete each of the self-study tasks below. Each activity is a mandatory part of your study. After completing each of the tasks, tick the box below to show that you have completed the activity and bring evidence of this to class to share.








Activity Task

Expected time

Watch & research Watch one of the videos from the RTO Works video series:

People as Assets

Conduct your own research to answer the following questions:

How can leadership skills benefit team management?

Why is providing ongoing formal and informal feedback important?

Which management techniques achieve the most effective results? Why?

2 hours


Practical activity Develop an activity a manager could administer in order to improve group dynamics. Consider the following questions:

Would the activity be work related or social?

In what ways would the activity benefit team effectiveness?

How can the manager use the activity to encourage creative and critical thinking?

Can the activity be used when working from home?

How would the manager be able to utilise this for feedback purposes?

4 hours


Research Research ways to review and measure team effectiveness.

Which methods work best? How can you analyse the team’s ability to meet goals and objectives? How much feedback is necessary? Take notes to share in class.

3 hours


Review Review your assessment requirements for this unit and read through your Project Portfolio so you know what you will be required to do. Make sure you review your Student Guide if you need to revisit some areas of your training. Ask your trainer any questions before you begin your assessment to ensure you understand all of the learning and are ready to be assessed.

3 hours


Reflection Reflect on the following:

Information learned during your training

Your main key “takeaways” from this unit

What did you learn that you didn’t know already? How can you apply this in your study/work/life?

What did you find challenging or confronting? How did you overcome these challenges or barriers?

2 hours