Literature Synthesis


        Literature Synthesis





Title: Impact of mobile phone on elderly people.


Proposal: Mobile phones nowadays are considered as a basic necessity of living for the majority of people in the world. Its ability to stay connected with relatives, businesses, and using emails are some reasons for the increasing popularity of mobile phones.

Older populations are adopting mobile phones at a higher rate than ever. Mobile phones are designed to ease elderly people lives. Mobile phones can bring plenty of benefits for older adults which are worth exploring. Smartphones or mobile phones seem challenging for older people to use at the beginning, but they can yet bring several positive impacts to elderly people living everywhere. The most beneficial thing about mobile phones for ageing people includes the ease of allowing them to acquire help in an emergency. Owning a mobile phone all times improve security, as it is impracticable to predict a medical crisis. Another benefit of mobile phones for older adults is improving mental wellness by using different mobile phone’s application.

Despite the mobile phone’s usefulness, older people are currently facing difficulties with their sophisticated characteristics and interface patterns. Due to the lack of study, poor memory or learning problems, controlling a variety of applications accessible on mobile phones could be a significant concern for elderly people adopting mobile phones.


Synthesis Matrix

(Chen, Chan, & Tsang, 2013) Different mobile phones patterns used by elderly people and preferences to the usage of different mobile phone functions. Most frequently apps used by senior people are alarm function, calling function, camera and dials for emergency etc. Mobile phones are beneficial for old people as it helps them to be in touch with their families, relatives and near ones in a very convenient way.
(Chiu et al., 2016) Touch screen mobiles can enhance mental well-being in elderly people. Transportation, health, social-media, and entertainment-related applications are helpful for elderly people. Elderly people can avail usefulness, extended practices, compatibility etc. by learning to use touchscreen mobile phones.
(Hui, 2016) Motivating the elderly people to understand and adopt the smart phones. Within older generations, the percentage of adoption of smartphones and mobile devices are still quite low. Using smart phones, the old people can enhance the standard of living and it makes them more useful, active and competitive in their workplace.
(Ivan & Fernández-Ardèvol, 2017) Older adults face more difficulties to tackle new things as they are normally portrayed as sceptic users of the mobile phones as compared to young people. Elderly people are more concerned about the overuse of mobile phones which further lead into scams and frauds and there are possible severe health issues. Mobile phones are viewed as risk control tool, worthy in name of safety and security problems, which motivates older people to adopt it initially.
(Joe & Demiris, 2013) Mobile phones are growing rapidly among older adults as it provides a platform to enhance the health of elderly people. A type of clinical areas are suitable interventions of mobile phones. Mobile phones are considered to be the best by majority of elderly people when they have to choose from laptop and desktop computers because of their efficient penetrance movement.
(Kim, Gajos, Muller, & Grosz, 2016) Mobile devices contribute to improved healthcare, particularly by self-managing the chronic care. They require to work on older people, because most of the people having chronic diseases are old adults.  The purpose of learning, and also three relating circumstances, peer support, conversion readiness, and self-efficacy, significantly affects the selection of mobile phones among old adults. A significant challenge is integrating the suitable usage of such devices in the living of elderly people.
(Ma, Chan, & Chen, 2016) Elderly people

portray a frequently huge proportion of community who

will get advantage of being effective users of mobile phones, concerns encircling

aging and IT are of crucial interest.

Self satisfaction

and aiding

requirements were confirmed to be essential factors affecting usefulness and observed ease of

control of mobile devices by older adults.

The social and commercial burdens of country, state, communities and families can be reduced significantly, if older adults can use mobile devices.
(McGaughey, Zeltmann, & McMurtrey, 2013) Older adults have as much or possibly more to obtain from smartphones and technology, as compared to the young ones. Older adults becoming partakers in the field of electronic commerce, services and mobile devices must stretch themselves to their usage rather than throwing them aside. Then only older people can get advantage of mobile phones like the younger population. Elderly people are mostly distressed with mobile devices and its services. The changes which comes with growing age are usually a hindrance to the utilization of smart phones, as many older adults are not comfortable with mobile technology.
(Mealor & Van Belle, 2014) Adoption of mobile phones is rising amongst older adults and the possible advantage of using a mobile phone, aside from being used as a medium of communication, involves managing links with social connections as well as a origin of enjoyment and psychic stimulation. With the help of mobile phones, the older people can remain active on social media which helps them to maintain social connections and a reduction in the feeling of isolation. Many older adults found to avail from mobile phones usage. Usually, they correlate the appearance of a cell phone as improved security. Mobile phone enables them to be confident, by providing an adequate medium of asking for assistance in emergencies.
(Navabi, Ghaffari, & Jannat-Alipoor, 2016) Mobile phones are used as efficiently available transportable tools with extraordinary performance. It is also correlated with expanded self care, freedom and health literacy in elderly people. Mobile phones contribute as e-learning device which is available at anywhere and anytime and also works as teaching tool for everyone, particularly to elderly people.  Mobile phones usage can improve older adult’s capacity in various social, mental and physical dimensions of living by enhancing their understanding, enabling their conversation with friends, getting mental support, and facilitating their partnership in familiar networks.
(Nimrod, 2016) Mobile devices offer older adult a broad range of advantages that are classified into three kinds: Physical, practical and psychological. With the help of mobile phones, older people can afford new kinds of relaxation, a psychological exercise which can provide seniors’ sensitive and cognitive welfare. Older adults confront many difficulties which includes ergonomics and usage, as mobile devices manufacturing usually fails to allow adequate thought to elderly people’s needs providing device menus, operating functions and display a complicated challenge for old people.
(Page, 2014) Older people’s relations among technology have generally pessimistically described still older adults want communication with new devices to remain alert and involved with the community. Education is an important factor which has a vital impact on elderly people’s performance when associating with technologies. Older people have their concern in adopting modern mobile phones however, they think that advanced smart phones are not built well according to their skills.
(Pheeraphuttharangkoon, 2015) Elderly people often use the fundamental features of mobile phones, they are making a call, sending SMS, browsing etc. They also use their mobile phones for querying about their fitness or health and even for booking meetings with doctors. The classification and perception of the constituents that promote or inhibit mobile phones usage among the older population. Smartphones are currently providing tremendous advantages and assistance to all the users in the community. Though every user of the community is owning and using mobile phones, particularly older people (50+) is a group of people presenting such an opinion.
(Plaza, MartíN, Martin, & Medrano, 2011) Mobile phones act as encouraging tools to raise QoL (Quality of life) among seniors. It also presents the state of mobile applications and functionalities that can meet the demands and necessities of elderly people. The aim points to idea of holistic frames linked to various elements of QoL (Quality of Life) models. Older adults can adopt and admit technology like younger people when it satisfies their requirements and needs.
(Scheibe, Reichelt, Bellmann, & Kirch, 2015) Due to less adoption of smart phones by older people, they failed to take advantage of mobile applications designed for diabetes patients offer high potential to promote cure management, therapy adherence, etc. A loss of further advantages and comfort of use appeared as the critical constituents for the adoption of mobile phones and its apps among people having age 50 or maybe older. The mobile phones and its useful apps such as diabetes apps should be acceptable individually.
(Seifert, Schlomann, Rietz, & Schelling, 2017) In particular, older people can get advantage from mobile devices by an innovative program like mobile physical exercise

tracing for their health improvement.

The elderly has particular specifications when dealing with mobile phones and this lack of commonality is an essential cause for non-usage of mobile phones. Older people commonly utilize mobile phones toward physical exercise tracing is not explored systematically.
(Subramanyam, Singh, & Raut, 2018) Adopting modern technology is always challenging to elderly same is with mobile phones but still, older people are slowly utilizing the mobile phones, as it helps them stays connected to others and also reduce boredom. Mobile phone’s interface has multiple keys with many functions, so it is confusing and hard to memorize for elderly people. Special mobile devices are mainly designed for older adults, with bigger screen size, more extended backlight display and font.
(Wang, Matz-Costa, Miller, Carr, & Kohlbacher, 2018) Mobile phones increase sociability and face-to-face communication, which reduces loneliness in older adults. Older people as population are observed as slow adopters to the new technology, and they are getting mobile devices at rising rates

over the time.

Usage of mobile phones for older people is quite limited as it has been found that security and usefulness are two primary motivators for them.
(Yusof, Romli, & Yusof, 2014) The older people constantly face problem in using mobile devices because of lack of awareness in recognizing the requirements of the elderly. The older adults need phones whose design is suitable to their demands without worrying about style or fashion. Several advancements are done in design to produce enhanced user-friendly device towards older adults.
(Zainal, Razak, & Ahmad, 2013) The usage of internet by mobile phones, smartphones and tablet rather than desktop and laptops is confirmed as a powerful means to solve the difficulties of ageing people. Encouraging pros and reducing the cons of

current and forthcoming devices can have enormous positive

impact for improving the ageing people’s lifestyles and supporting them to adjust in new life condition.

The modern devices for elderly adults should be produced to satisfy older people’s needs and also viewing their abilities and weaknesses to acquire by older people.



Chen, K., Chan, A. H., & Tsang, S. N. (2013). Usage of mobile phones amongst elderly people in Hong Kong.

Chiu, C.-J., Hu, Y.-H., Lin, D.-C., Chang, F.-Y., Chang, C.-S., & Lai, C.-F. (2016). The attitudes, impact, and learning needs of older adults using apps on touchscreen mobile devices: Results from a pilot study. Computers in Human Behavior, 63, 189-197.

Hui, K. Y. (2016). Determinants of Smartphone Adoption among Older Adults in Malaysia. UTAR,

Ivan, L., & Fernández-Ardèvol, M. (2017). Older people, mobile communication and risks. Societies, 7(2), 7.

Joe, J., & Demiris, G. (2013). Older adults and mobile phones for health: a review. Journal of biomedical informatics, 46(5), 947-954.

Kim, S., Gajos, K. Z., Muller, M., & Grosz, B. J. (2016). Acceptance of mobile technology by older adults: a preliminary study. Paper presented at the Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services.

Ma, Q., Chan, A. H., & Chen, K. (2016). Personal and other factors affecting acceptance of smartphone technology by older Chinese adults. Applied ergonomics, 54, 62-71.

McGaughey, R. E., Zeltmann, S. M., & McMurtrey, M. E. (2013). Motivations and obstacles to smartphone use by the elderly: developing a research framework. International Journal of Electronic Finance, 7(3-4), 177-195.

Mealor, B., & Van Belle, J.-P. (2014). The impact of mobile phones on quality of life of the elderly. Paper presented at the Proceedings of the 8th International Development Informatics Association Conference, Port Elizabeth, South Africa.

Navabi, N., Ghaffari, F., & Jannat-Alipoor, Z. (2016). Older adults’ attitudes and barriers toward the use of mobile phones. Clinical interventions in aging, 11, 1371.

Nimrod, G. (2016). The hierarchy of mobile phone incorporation among older users. Mobile Media & Communication, 4(2), 149-168.

Page, T. (2014). Touchscreen mobile devices and older adults: a usability study. International Journal of Human Factors and Ergonomics, 3(1), 65-85.

Pheeraphuttharangkoon, S. (2015). The Adoption, Use and Diffusion of Smartphones among Adults over Fifty in the UK.

Plaza, I., MartíN, L., Martin, S., & Medrano, C. (2011). Mobile applications in an aging society: Status and trends. Journal of Systems and Software, 84(11), 1977-1988.

Scheibe, M., Reichelt, J., Bellmann, M., & Kirch, W. (2015). Acceptance factors of mobile apps for diabetes by patients aged 50 or older: a qualitative study. Medicine 2.0, 4(1).

Seifert, A., Schlomann, A., Rietz, C., & Schelling, H. R. (2017). The use of mobile devices for physical activity tracking in older adults’ everyday life. Digital health, 3, 2055207617740088.

Subramanyam, A. A., Singh, S., & Raut, N. B. (2018). Mobile phone use in the elderly: Boon or bane? Journal of Geriatric Mental Health, 5(2), 81.

Wang, Y., Matz-Costa, C., Miller, J., Carr, D. C., & Kohlbacher, F. (2018). Uses and Gratifications Sought From Mobile Phones and Loneliness Among Japanese Midlife and Older Adults: A Mediation Analysis. Innovation in Aging, 2(3), igy027.

Yusof, M. F. M., Romli, N., & Yusof, M. F. M. (2014). Design for elderly friendly: Mobile phone application and design that suitable for elderly. International Journal of Computer Applications, 95(3).

Zainal, A., Razak, F. H. A., & Ahmad, N. A. (2013). Older people and the use of mobile phones: an interview study. Paper presented at the 2013 International Conference on Advanced Computer Science Applications and Technologies.