Information System Development at James Healthcare Centre

Information System Development at James Healthcare Centre Name of the student Name of the University  Executive Summary The study reflects that the development of Information System at James Healthcare Centre needs to be done through some research. The system will be consisting of hardware and software. The primary resource of the system data, based on it the system will process all the functions. The system development is also associated with various risks.  Table of Contents Introduction: 3 Functionality of Information System at JHC: 3 Required resources: 4 Stakeholder Map: 7 Board Feasibility of Project: 7 Outcome: 10 Conclusion: 10 Bibliography: 11   Introduction: The information system is the technology that is used by various organizations for supporting the needs of business (Nabovati et al., 2014). The utilization of information system within the health care centers are increasing day by day. James Healthcare Centre (JHC) is considering to implement information system within its environment for improving its business and health service related process. The organization has no existing information system so developing a new information system is required. The report is consists of various information like functionality of the system, risks of implementing a new information system, resources needed to develop a system at JHC and many others. Functionality of Information System at JHC: Patient registration: The system will be responsible for registering new patients within the system. The patients will be providing all the personal and additional data required for registering a new patient. The registration can be done by the patient or receptionists or both. This will allow the organization to have all the data required regarding the patient in reach all the time (Vest et al., 2014). After the registration, the patients will be provided a unique id and password that he or she can use to register into the system. All the patient treatment related data will be saved against the patient unique id. Prescription:The prescription will be stored within the system within the system against each of the patients. The patients and doctors can see/access the prescription of each patient. A unique GUI will be developed for storing the data of the prescription (Aiken et al., 2014). After a prescription is generated, all the responsible doctors can access that prescription. Attendance management: The employees will be logging into the system after attending their duty. The system will be storing all the attendance of employees. A report will be generated to the management for providing attendance related information (Ismail et al., 2013). The management will be manually mark absence of employees and doctors so that the system can manage work based on available staff. Assist in Decision Making: The system will be generating reports and patters based on the available data in the system. This reports and patterns are provided to the management so that they can properly and accurately take decisions(Nabovati et al., 2014). From the patient treatment to the cost of maintenance all the data will be provided to the management in different proper report format. Appointment scheduling: The system will be storing the days on which the doctor will be present at the health center. The system will arrange an appointment with the doctor based on the doctor availability and patient requested date. Securing data: The system needs to be securing all the data that are stored within the system. The system stores the data like patient address, bank account number, card number and many other information (Wilms et al., 2014). The system is configured in such a way that it can prevent all the small cyber-attacks. In order to prevent attacks like DoS, the organizations employ third part organizations for securing the system. Required resources: Human resources: People are a major part of the information system. Various operations are required to be done by manually as a system cannot do all the process automatically. The end users are the people who make use of the system based on the information it holds in it. The end users can be management, receptionists, patients, doctors and many more. These users generally uses the system to get various data and access authorized functionality. Information system specialists are the person who develop the system for JHC. These people are project manager, system analysts, coders, testers, and many others (Handayani et al., 2016). The system analyst identify the system requirements and the developers develop the system as per the requirements. Hardware resources: The entire amount of physical devices that are required to develop the system. These hardware are often very complex or simple as few computers connected to a single server. In this case of JHC, the hardware network will be complex as the system will be covering all the organization. All the computers, a vital part of hardware resource, will be connected to the central system that will be installed within a server computer (Peppard& Ward, 2016). These computer is connected to a single but huge database. These database is made of magnetic tapes. Various routers and switches will be used for connecting the system with the computers within the organization. Software resources:Software means that virtual applications that guides the system to operate. The central software will be a collection of various software that will collect, process and store data into the database. A single software will be stored within the end user computers that will allow the user to connect to the system and make use of the authorized functionalities. The central system of JHC IS will have an application that will connected to the oracle database(Wilms et al., 2014). The oracle database is selected because it is very secure and provide various features to JHC. The sytem will have various applications for authorizing user, authentication, report generating and many more function. Data resources:Data is more than the raw material of information systems. The concept of data resources has been broadened by managers and information systems professionals. They realize that data constitutes a valuable organization resource. Thus, you should view data as data resources that must be managed effectively to benefit all end users in an organization. Data can take many forms, including traditional alphanumeric data, composed of numbers and alphabetical and other characters that describe business transactions and other events and entities. Text data, consisting of sentences and paragraphs used in written communications; image data, such as graphic shapes and figures; and audio data, the human voice and other sounds, are also important forms of data. Stakeholder Map: Board Feasibility of Project: Risk Name Risk Description Root Cause Prevention Method Scope creep The scope creep describes that JHC IS project may affected due to improper scope identification The project manager is not able to identify all the scope of the project JHC staff and management are not able to provide all the details to generate proper list of scope Selecting an adaptive approach is the process that can reduce the effect of scope creep on the JHC IS project. Improper scheduling The scheduling of project activities are not proper and not supportive to the project development The project manager is not able to identify the time required to complete each of the project The project manager needs all the data and allocate adequate time for development of project schedule The system development phases has to be properly analyzed if significance of any phase is miscalculated then the process may need to be revised Additional capital required The project may require more than allocated capital In such cases the client organizations cancel the project or reduce the quality of the project The reason behind additional capital required for the project is miscalculation of resources required, scope creep, and many other reasons The project manager must be able to identify and allocate all the re
sources properly Making the stakeholders understand the significance of the project System failure The system may fail during the development phase or post implementation phase causing the project to delay or end The main reason behind the system failure can be improper skills of the coders and the testing team may not be able to identify all the errors that may cause after development Only skillful coders and system engineers will be employed The testing team will be identifying all the errors that were being created Table 1: Risk Register of JHC IS (Source: Laudon&Laudon, 2016) Assumptions: The assumptions that are made during JHC IS development are ad following. 1. JHC staff and management has provided all the required data to support the development 2. The project manager will be reporting to the stakeholder regarding all the project progress and issues Outcome: The outcome of the project are as following. 1. JHC will be processing its business more efficient as the information system will be able to do all the back office process automatically 2. JHC will be able to track the treatment of the patients more effectively 3. The patients will be able to see their treatment progress on their own Conclusion: The study concludes that the JHC must be ready to face any difficulty during the development project. The IS development can be a great solution to the current issues of JHC but if the project fails then whole capital invested in it will go in vain. The outcome of the project is satisfactory but the risks are also too high. The system needs a team of expert to maintain itself as it may fail or malfunction anytime.   Bibliography: Aiken, L. H., Sloane, D. M., Bruyneel, L., Van den Heede, K., Griffiths, P., Busse, R., …& McHugh, M. D. (2014). Nurse staffing and education and hospital mortality in nine European countries: a retrospective observational study. The Lancet, 383(9931), 1824-1830. Handayani, P. W., Hidayanto, A. N., Ayuningtyas, D., & Budi, I. (2016). Hospital information system institutionalization processes in indonesian public, government-owned and privately owned hospitals. International journal of medical informatics, 95, 17-34. Ismail, N. I., Abdullah, N. H., Shamsudin, A., &Ariffin, N. A. N. (2013). Implementation differences of Hospital Information System (HIS) in Malaysian public hospitals. International Journal of Social Science and Humanity, 3(2), 115. Laudon, K. C., &Laudon, J. P. (2016). Management information system. Pearson Education India. Nabovati, E., Vakili-Arki, H., Eslami, S., &Khajouei, R. (2014). Usability evaluation of Laboratory and Radiology Information Systems integrated into a hospital information system. Journal of medical systems, 38(4), 35. Peppard, J., & Ward, J. (2016). The strategic management of information systems: Building a digital strategy. John Wiley & Sons. Vest, J. R., Kern, L. M., Campion Jr, T. R., Silver, M. D., &Kaushal, R. (2014). Association between use of a health information exchange system and hospital admissions. Applied clinical informatics, 5(1), 219. Wilms, M. C., Mbembela, O., Prytherch, H., Hellmold, P., &Kuelker, R. (2014). An in-depth, exploratory assessment of the implementation of the National Health Information System at a district level hospital in Tanzania. BMC health services research, 14(1), 91.

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