5. Implement change management strategy
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Due Jul 17 by 23:59
Points 5
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Available until Jul 17 at 23:59
Investor support for a T-shirt business
Just over a year ago, you started a small company selling promotional T-shirts to clubs in your area. It’s grown and you now have seven employees. You have recently found that staff are struggling to meet orders and you’ve noticed rising costs in running the business – especially around administration. Brooke and Adam work in orders and accounts administration and are often working overtime in order to process orders, invoice clients, receive payments and flag orders as ready for shipping.
At the moment, the processes are very manual, time-consuming and unsustainable. They also create a lot of work for Bob the financial officer who has to go through hard-copy order books and payment records in order to track the business’s income.
You need to make some operational changes to ensure the business can run more smoothly and continue to grow. You need money for this. You also need to ensure that the staff are prepared for any upcoming changes and able handle the business’s growth. Your business advisor has told you of a similar business to yours with a greater turnover and which has the same number of staff, thus suggesting that you already have enough staff.
You don’t have a huge cash reserve to deal with this issue but you do have investors who believe in the business. The investors have said they will help you with the required funds to ensure the company runs smoothly and can progress. They want to know what resources you will need in order to manage the company sales and finances. They also want to know how you will report back to them and keep them updated on progress.
Further to that, once the funds are available and the new resource/s you suggest to solve the issue are in place, a plan needs to drawn up to prepare your staff for the changes.
For this task you should work with peers who are to role-play as Brooke, Adam and Bob – the financial controller. Between you, discuss the issues the business faces and some possible solutions. You should then
Briefly describe the changes required.
Briefly determine the overall objective of the change.
Outline the tasks required to implement the change.
List the human resources required. Who will be responsible or involved?
Determine an appropriate timeframe for implementing the change.
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Rubric
BSBLDR601 Task 5
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BSBLDR601 Task 5 |
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Criteria |
Ratings |
Pts |
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| This criterion is linked to a Learning OutcomeTask 5
Did the student satisfactorily assign resources to the project and confirm reporting protocols with relevant stakeholders |
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1 pts | ||
| This criterion is linked to a Learning OutcomeTask 5
Did the student satisfactorily develop communication or education plan, in consultation with relevant personnel |
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1 pts | ||
| This criterion is linked to a Learning OutcomeTask 5
Did the student satisfactorily arrange and manage activities for delivery of communication or education plans |
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1 pts | ||
| This criterion is linked to a Learning OutcomeTask 5
Did the student satisfactorily develop a change management project plan for the priority changes incorporating resource requirements, risk management and timelines |
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1 pts | ||
| This criterion is linked to a Learning OutcomeTask 5
Did the student satisfactorily develop strategies to communicate or educate the changes and embed them |
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1 pts | ||
| Total Points: 5 | ||||