• Identify different reasons why people communicate

Complete a written assignment

• Identify different reasons why people communicate

• Explain how effective communication affects all aspects of working in adult social care settings

• Explain why it is important to observe an individual’s reactions when communicating with them

Part 2: 2.1, 2.2

Complete a written assignment

• Explain why it is important to find out an individual’s communication and language needs, wishes and preferences
• Describe a range of communication methods

Complete the template on canvas for the following

• Identify barriers to communication
• Describe ways to reduce barriers to communication
(at least three examples should be covered)

Complete written assignment

• Describe ways to check that communication has been understood
• Identify sources of information and support or services to enable more effective communication

Part 4: 4.1,4.2,4.3,4.4
Complete a poster that contains the following:

• Define the term ‘confidentiality’
• Describe ways to maintain confidentiality in day-to-day communication
• Describe situations where information normally considered to be confidential might need to be shared and agreed with others
• Explain how and when to seek advice about confidentiality