Evaluation

Evaluation
BSBLDR601 Task 6
Capital College
RTO: 41593 | CRICOS: 03537J | ACN: 606 797 611 | ABN: 16 606 797
Communication issues in the work team
1. With regard to communication issues through an operational change, specify the communication issues and what
needs to be resolved to meet the company objective by answering the following questions.

Briefly describe the issue/s?
Who is involved?
The company objective is to monitor traffic and feedback on the social channels and website so as to improve
customer relations. It relies heavily on the team working together to ensure important information is captured,
shared and acted upon. Describe the risk/s to achieving the company objects that these three members’ lack of
communication poses.

Evaluation
BSBLDR601 Task 6
Capital College
RTO: 41593 | CRICOS: 03537J | ACN: 606 797 611 | ABN: 16 606 797

How do these issues impact on the company objective?

2. A couple of weeks after a team talk, you find that these three members are still not communicating openly.
They continue to work individually and are not coming together to help meet the organisational objective.

Suggest three different reasons why the team is not communicating with each other. What are the typical
reasons for barriers to communication in the workplace?
Suggest how you can respond to these issues to ensure your team is meeting the company objective.