Evaluate change management strategy

6. Evaluate change management strategy

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Due Jul 17 by 23:59

 

Points 5

 

Submitting a file upload

 

Available until Jul 17 at 23:59

Communication issues in the work team

Your company has released the latest key objective for staff:

To improve communication between the business and its clients and leads to achieve better customer relations.

You are a team leader and you have found that your work team is not communicating well together through a recent operational change. A new system has been utilised to monitor traffic on the social media accounts and website.  This requires the team to work together to ensure important information is captured and acted upon.  

You have identified three members of the team who are not engaging well with the others:

Anna who is responsible for the email marketing.  She does not communicate with the rest of the team; she expects the others to know what she is doing, and she often fails to update the others on her progress

Adam is the webmaster.  He is reluctant to speak to others and keeps himself to himself. He has good technical knowledge as well as access to important insights.  He could help others but often fails to share with the team.

Clara is the social media coordinator.  She is seen as being unfriendly and a little unapproachable; she does not make eye contact with others, and often keeps her head down when she is working. She only speaks when she is spoken to and never offers to help others.

For this task you are to evaluate a change management strategy and modify a project as needed to achieve the business objectives. 

 

Download and complete this Evaluation template Download Evaluation template

Rubric

BSBLDR601 Task 6

BSBLDR601 Task 6

Criteria

Ratings

Pts

This criterion is linked to a Learning OutcomeTask 6

Did the student satisfactorily assess performance of communication or education plan against objectives

1 pts

Satisfactory

0 pts

Not Yet Satisfactory

1 pts
This criterion is linked to a Learning OutcomeTask 6

Did the student satisfactorily identify and respond to barriers to the change according to risk management plans and organisational objectives

1 pts

Satisfactory

0 pts

Not Yet Satisfactory

1 pts
This criterion is linked to a Learning OutcomeTask 6

Did the student satisfactorily modify communication or education plan according to change program objectives

1 pts

Satisfactory

0 pts

Not Yet Satisfactory

1 pts
This criterion is linked to a Learning OutcomeTask 6

Did the student satisfactorily obtain approvals and agree reporting protocols with relevant managers and implement the plan including addressing barriers to change

1 pts

Satisfactory

0 pts

Not Yet Satisfactory

1 pts
This criterion is linked to a Learning OutcomeTask 6

Did the student satisfactorily review and evaluate the change management project plan and modify as needed to achieve objectives

1 pts

Satisfactory

0 pts

Not Yet Satisfactory

1 pts
Total Points: 5

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