Develop an Assessment Plan

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
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Table of Contents
Read the assessment brief – 5 times!……………………………………………………………………………………………….. 1
Develop an Assessment Plan …………………………………………………………………………………………………………… 1
Undertake a sound Research Investigation ………………………………………………………………………………………. 3
Apply correct and full referencing for your work ………………………………………………………………………………… 3
Punctuation, grammar and writing style and document layout…………………………………………………………… 4
Content Specific Considerations for Assessment 1…………………………………………………………………………… 5
Read the assessment brief – 5 times!
Read the assessment brief, then read the assessment brief again, then read the assessment brief
again…and again….and the last time out aloud! This will ensure that you have totally processed it
contents
This is very important as the Assessment brief is always the main reference point when marking
your assessment, so this exercise makes sure you understand the requirements.
Another good tip is to get out your highlighter pen and highlight all the instructions on all of the pages.
If you do not understand the assessment brief, then reach out to your Learning Facilitator. It is advisable
not contact other students as you are assuming that they have understood correctly, and this may not be
the case.
Do not be shy. Many students are not as successful as they would like to be in assessments as they
have not understood what the assessment brief is asking of them.
In additional to the brief is also advisable that students
Refer to the Marking Rubrics at the end of the Assessment Brief – this outlines the standard to
which each element is to be undertaken, in order to achieve a certain grade
Keep up to date with Discussion Forum postings and Tutorial discussions (in the live session
and/or the recordings) – these DO NOT REPLACE the Brief but do provide additional clarity as
are designed to complement the contents of the Assessment Brief
Develop an Assessment Plan
An assessment plan is like building a house – you need a strong foundation to start; otherwise, the house
will collapse. This may well be the most crucial element of your assessment. If you have good plan, you
have a good foundation, and it will be much easier to add in the content and also give you plenty of time
to complete the assessment and/or refine your submission.
Your assessment plan not only includes WHAT YOU SHOULD DO (The sample Table of Contents) but
should also considers scheduling (WHEN). Never leave an assessment to the last minute to completeit simply does not allow you time to correctly and thoroughly research and more importantly reflect and
refine your submission (including proofing reading) before submitting
If you start sooner rather than later – it also allows you to participate in the consultation session during
the weekly tutorials and the question posed by other students will make more sense to you!

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
Page [2]
As a guide a sample Table of Contents for this assessment would be: Note: your plan and the word count
for each section will depend on the situation that you choose, but hopefully this example shows the
planning process for a good report.
Torrens Assessment Cover Sheet (not included in word count)
Table of Contents (not included in word count)
Introduction – outlining what the topic of the report is and then briefly discuss what the reader will learn
from reading the report. It usually does not include any referencing. (75 words)
1.
Context for the Case Study
1.1. Explain the area of discussion you have chosen (ethics, sustainability, employee relations,
cultural diversity) – why is this an important area for global hospitality? (100 words)
1.2. Identify and briefly discuss the hotel leader/brand or other hospitality organisation that has
been a leader in this area. (150 words)
1.3. Why are they a leader in this area – what specific initiatives have been developed and
implemented in relation to the situation? (200 words)
1.4. How have they been publicly recognised in relation to this situation? (For example, have they
won awards, peer praise, industry recognition etc?) (75 words)
2.
Leadership Case Study
2.1. What leadership behaviours, attitudes and styles have been used/applied throughout the
implementation of these initiatives? Did they demonstrate any adaptive or situational leadership
in relation to this situation? (200 words)
2.2. How were these initiatives shared and communicated? (100 words)
2.3. Are there any ethical issues associated with implementation? (50 words)
3.
Critical Evaluation
A Critical evaluation of the leadership behaviours, attitudes and styles used – was this leadership
effective? How would you evaluate the leader’s overall response? (300 words)
Conclusion – summarising the key points that you made in the body of your report, including the main
theory applied. Do not include new information or any references in a Conclusion. It is simply a
summary of previous information. (75 words)
Reference list – (not included in word count) minimum of 6 academic and/or industry-related sources
with separate listing for visuals/images.

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
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Undertake a sound Research Investigation
Researching the topic/s is critical for including good content – the text and other suggested reading
highlighted in the course curriculum on Blackboard are a good starting point, but your research
investigation is expected to be much deeper reading than this. If you just use the links that have been
provided, your grade will meet the pass levels of the assessment (refer to the marking rubrics for the
Assessment)
In short, in a Masters course at BMIHMS, you will be expected to research deeply – the
assessment brief asks for a minimum of 6 independent academic or industry-related references,
but if you want higher grades, you will do more than this.
Whilst you should list all pages used on a website separately, they would be collectively considered as
one independent source – think of it the same way you would if using a textbook – you may use several
chapters of a text, but you would consider the text to be only one source.
Be sure you have a good mix/balance between academic and industry-related sources of information to
develop your paper.
Whilst not strictly a BMIHMS or APA Referencing standard – it is recommended that you number your
Reference List to allow easier identification of the number of sources you have used during grading. You
should also have a separate listing for any images and visuals used through your paper, that is they
should be included in the main Reference List.
Please note: Wikipedia, blogs (unless by an acknowledged expert or industry professional) and other
less credible sources such as UK Essays, Slideshare and so on are not considered to be suitable
sources. If included, these will be omitted from the reference count. You should be looking at hardcopy
or online textbooks, hospitality industry journals, papers/blogs by industry experts, research by
universities, and so on.
Apply correct and full referencing for your work
You are expected to reference correctly, both for the in-text references and the reference list.
Quite simply, poor and incorrect referencing at BMIHMS and Torrens University is not acceptable.
Whilst we understand that for international students English is not their first language, correct referencing
style is actually not linked to English language skills – it is about the referencing style.
At BMIHMS (Torrens University), we use the APA referencing style. Torrens University Australia has
developed an academic writing and referencing guide which all schools and universities operated by
Torrens University Australia use. These guidelines have been provided on Bb for easy reference and
include actual examples of how to reference in the in- text references and reference list.
Be sure to take advantage of Turnitin similarity reports to assist in ensuring that you have correct
referenced all material (this will also assist in paraphrasing your work). There is no benchmark for an
acceptable level of similarity – students must review each highlighted similarity and determine whether it
has been appropriately paraphrased, referenced or is part of a mandatory of the assessment (e.g.
Subject Code/Name, required assessment headings etc.)

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
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As Academic Integrity (which relates to correct referencing paraphrasing) is very important at BMIHMS,
Students are also to review the Torrens Academic Integrity Policy (on Bb). In additional to this, all
suspected breaches of the Academic Integrity Policy will be reported – severe penalties applied if
investigation is upheld.
Punctuation, grammar and writing style and document layout
A good standard of English expression, grammar, and punctuation is expected from all students who
attend BMIHMS. There are many external tools to assist you with this including Grammarly or Studiosity
(Studiosity is available via Blackboard) – you should use these to help you.
Having a good writing style will help your good points to be clearly understood.
Layout and Presentation of your document is as important as your content. Your assessment is designed
to demonstrate your understanding of a certain topic, so it is important to ensure that the layout does not
compromise this.
The format is Report not ESSAY – and this forms part of your grading. Therefore,
students are discouraged from writing lengthy verbose sentences displayed in long chunky paragraphs.
You will be marked down for this. Rather students are encouraged to apply formatting mechanisms,
(in addition to those outlined in the Torrens/BMIHMS Page Formatting Guide) which reduce wordiness
and increase the readability of the content and that are consistent with report writing.
These include
Short clear, concise yet factual sentences (with content correctly referenced)
Use plain English – avoid using jargon, acronyms and “too sophisticated language” – never use a
word that you do not fully understand the meaning of
Create headings for each of the separate concepts to be discussed in the paper – the Sample of
Table of Contents will be a good start here – but include sub-headings within sections where
appropriate
Use a clean and clear font such as Arial at a consistent 11-point sizing
Start new section headings on new pages
Apply bullet points or numbering, additional sub-headings, tables, and even
visuals/images/graphs etc (For example, a picture of your leader will add additional support for
your narrative)
The document should carry appropriate headers/footers and page numbers.
Please note: visuals/images/graphs MUST be clearly labelled and referenced (below the visual/image or
graph) the same as any other reference. Also make sure you only ever use a visual/image/graph if it
directly relates to the topic and integrate discussion of the visual into your narrative – they should be
used to strengthen your arguments and not simply used an aesthetic feature. You must explain its
relevance, do not just use the chart, diagram or table to replace text. Visuals and images should be listed
in a separate section within the Reference List.
How many words?
1,500 words. This is the maximum. Do not exceed it (up to 150 words is acceptable, but no more).
This includes the in-text references and headings, as well as the Introduction and Conclusion but not the
Reference List or any appendices (nor the Assessment Cover Sheet).
This is not many words – but one of the skills of academic writing is succinct but effective writing and
being able to stick to the required topic and not stray into other areas. This word limit helps you to do this

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
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– so make sure that each of your points relates directly to a key aspect of the topic and stay focussed on
the topic. Your assessment plan will help with this, as will the various layout and formatting suggestions
already provided.
The sample table of contents provides what is and is not included in the word count. Going over the
word limit can attract penalties and/or a request to re-write the submission or in the extreme – have
grading stop at the excess point of 1,650 words.
What would all of this look like? – this document layout is a good example
Again, if you are not sure, ask your Learning facilitator, or request assistance from an Academic Skills
Facilitator, which can be arranged for you.
Appendices
For this assessment, the use of appendices is not mandatory – but you can use appendices to provide
additional information – for example you may have a chart or graph or a supplementary document (such
as the results of the success of the program implemented by the hotel leader or hotel brand) that are
important but not critical and might use valuable words, then you can place these into the Appendices
section at the end. These are not included in the word count.
However, appendices are not intended to simply show-chase your research. Think of it this way – if it is
important enough then it should be included in the main body of your work.
When using Appendices, it is important to name each one Appendix 1, Appendix 2 etc and put them on
separate pages. Then in the body of your report you can note the Appendix number so the reader can
look it if they want more information – for example, refer to Appendix 1 for more details.
An appendix item is referenced in the main body of your report the same as a normal referenced item.
Furthermore the contents of any appendix also require the application of APA Referencing.
Content Specific Considerations for Assessment 1
What is the purpose of this assessment?
The assessment topic is about leadership behaviours, attitudes and styles and how they are applied in
the hospitality industry in certain situations. It is asking you to:
a) research some important and current aspects of hospitality leadership, and
b) evaluate the effectiveness of leadership in the area that you choose to a specific hospitality
organisation
You are developing a case study or profile – hence the assessment is more application of the theory
rather than paraphrasing the theory in your report
You should keep these assessment objectives in mind when you prepare your report.
If you have completed the self-study activities and attended the live classes, then you should have
developed this foundation knowledge.
Although you can still refer to what you learned in Topics 1, 2, 3 and 4 (as all of the topics are linked to
build a profile of an effective leader), the theory and practical application of Topics 5 and 6 (and maybe
Topic 7, which is after the due date of this assessment) will be particularly useful.

ASSESSMENT 1 – INDIVIDUAL CASE STUDY
Preparation Notes
Page [6]
Developing the Case Study
Identify the area for discussion
You should first, identify one of the four areas for discussion that are listed in the assessment brief –
choose from
ethics, sustainability, employee relations or cultural diversity and then chose a hotel
leader/brand or hospitality organisation which is focussing on that issue
You can use your personal experiences of working in hotels or other hospitality sectors, or you can
research a hotel leader/brand or other hospitality organisation online.
For example, maybe it is a hotel leader or hotel brand is showing leadership in sustainability (reducing
waste in room amenities, reducing food waste, increasing recycling, saving water, and so on) or a hotel
leader or hotel brand is leading the way in encouraging cultural diversity within the hotel group.
You can use your personal experiences of working in hotels or other hospitality sectors, or you can
research a hotel leader or brand online.
Research the area for discussion
Then you should research:
what has the hotel leader/brand or other hospitality organisation done in the area you have
chosen
how they have implemented the activities
how successful they were
Apply the research
what leadership behaviours, attitudes and styles were shown (refer to the topic discussion in
Topics 3 and 4, and other topics such as situational and contingency leadership from Topic 4 –
think about vision, goal achievement, task-orientation, relationship-orientation, communication,
participative leadership, autocratic leadership, etc)
any ethical considerations
Critically evaluate the hotel leader/brand or other hospitality organisation
This section should be a critical evaluation about the success (or not) of the area of discussion, where
you discuss how effective the leadership was from a leadership perspective (that is, referring to what you
have learned about leadership – so you might have to reflect on the theoretical aspects again).
Remember, critical evaluation is about considering both positive and negative aspects. This is a very
important skill at Masters level, and you will be expected to do this.
Refer to the Sample Table of contents to ensure that you have covered off all required analysis and
discussion
As a final word – always remember, we are looking for you to demonstrate your deeper level of
understanding of the subject topics in your report – evidence of superficial understanding or discussion
or simply paraphrasing the theory will be marked lower. High-levels of synthesis and analysis is expected
at Masters level.