This managing business activities assignment focused on the business strategy, planning and more other complete busines activities of the organisations. As the newly appointed assistant manager for operations management department, you are strongly advised to read the above case study on Toyota carefully and answer the following questions meticulously in an essay format. It is recommended that you carry out alternative research into Toyota international operations to gain a better understanding of automotive industry where Toyota is a key player globally.
Task 1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives.
1.1 Describe the key functions and processes of Toyota and evaluate the dependencies and interrelationship between the different processes and functions of the organisation to meet the mission, goals and objectives of the organization.
1.2 Select and justify the methodology used/or to be used to map processes on the company/organisation’s goals and objectives.
1.3 Evaluate the output of the process and the purpose of a quality gateway in the Operations department of Toyota.
Task 2 Can develop plans for own areas of responsibility for managing business activities.
2.1 Create one operational plan by applying MBO (Management by Objectives) or Planning Hierarchy and Planning Process Models for your own areas of responsibility.
2.2 Write at least five SMART (Specific, Measurable, Achievable, Realistic and Time-based) objectives relevant to your operational plan to align people and other resources in an effective and efficient way.
2.3 Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting standards of quality associated with Toyota.
2.4 Define control and explain the methods used to monitor and control the production process at Toyota.
Task 3 Be able to monitor appropriate systems to improve organisational performance.
3.1 Explain the theory of ‘Total Quality Management (TQM)’ philosophy by stating how this TQM philosophy can be used to increase quality and efficiency which creates a quality culture of improvement in Toyota.
3.2 Describe how Toyota promotes and implements a Total Quality Management culture in its businesses. Select at least two quality systems from below and explain the application of these systems in managing and monitoring quality standards.
3.3 Recommend improvements which align Toyota’s objectives and goals
3.4 Report on the wider implications of proposed changes within Toyota company.
Task 4: Be able to manage health and safety in the workplace
4.1 Carry out risk assessments as required by legislation, regulation and organisational requirements, ensuring appropriate action is taken in the context of your area or any department at Toyota.
4.2. Demonstrate how health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied at Toyota Derby.
4.3 Review the health and safety policy and procedures of the chosen shopping centre in a systematic manner to ensure they are effective and compliant with legislation.
4.4 Carry out practical application of health and safety policies and procedures for the chosen shopping centre.
|LO||Learning Outcome||AC||In this assessment, you will have the opportunity to present evidence that shows you are able to:|
|LO1||Understand the importance of business processes in delivering outcomes based upon business goals and objectives.||1.1||Evaluate the interrelationship between the different processes and functions of the organisation.|
|1.2||Justify the methodology to be used to map processes to the organisation’s goals and objectives.|
|1.3||Evaluate the output of the process and the quality gateways.|
|LO2||Be able to develop plans for own area of responsibility to implement operational plans.
|2.1||Design plans which promote goals and objectives for own area of responsibility.|
|2.2||Write objectives, which are specific, measurable, achievable, realistic and time-based to align people and other resources in an effective and efficient way.|
|2.3||Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality.|
|2.4||Carry out work activities meeting the operational plan through effective monitoring and control.|
|LO3||Be able to monitor appropriate systems to improve organisational performance.
|3.1||Design systems to manage and monitor quality standards specified by the organisation.|
|3.2||Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process.|
|3.3||Recommend improvements which align with the organisation’s objectives and goals and which result in improvements.|
|3.4||Report on the wider implications of proposed changes within the organisation.|
|Be able to manage health and safety in the workplace.
|4.1||Carry out risk assessments as required by legislation, regulation and organisational requirements ensuring appropriate action is taken.|
|4.2||Demonstrate that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied.|
|4.3||Carry out a systematic review of organisational health and safety policies and procedures to ensure they are effective and compliant.|
|4.4||Carry out practical application of health and safety policies and procedures in the workplace.|