Student Assessment Tasks
BSBSUS401 Implement and monitor environmentally sustainable work practices
RTO Code: 45509
Contents
Student assessment agreement 7
Assessment Task 1 Cover Sheet 8
Assessment Task 1: Written questions 9
Assessment Task 1 Instructions as provided to students 11
Assessment Task 1 Checklist 12
Assessment Task 2: Resource usage identification 13
Assessment Task 2 Instructions as provided to students 14
Assessment Task 2 Checklist 18
Assessment Task 3: Performance improvement implementation 20
Assessment Task 3 Instructions as provided to students 22
Assessment Task 3 Checklist 25
Assessment Task 4: Sustainability activities review 26
Assessment Task 4 Instructions as provided to students 27
Assessment Task 4 Checklist 30
The assessment tasks for BSBSUS401 Implement and monitor environmentally sustainable work practices are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment plan
Assessment Task | Overview |
Written questions |
You must correctly answer all questions. |
Resource usage identification |
You are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts. |
Performance improvement implementation |
You are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team. |
Sustainability activities review |
You are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided. |
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
resubmitting incorrect answers to questions (such as written questions and case studies)
resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
redoing a role play after being provided with appropriate feedback about your performance
being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
a summary of the assessment task
information on the resources to be used
submission requirements
resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
Course identification code
Assessment Task number
Document title (if appropriate)
Student name
Date it was created
For example, BSBSUS401 AT2.1 Sustainability Improvement Report Joan Smith 20/10/20.
Icons
Icons are used in task instructions to indicate three of the common stages within the task.
This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play. | |
This icon indicates that you will need to communicate via email or send documents to via email. | |
This icon indicates that you will need to submit an item of evidence. | |
This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on. |
Additional resources
You will be provided with the following resources before you begin each assessment task.
Assessment Task 2:
Sustainability Policy and Procedures
Sustainability Improvement Report Template
Assessment Task 3:
Usage Record Template
Assessment Task 4:
Survey Results
Sustainability Implementation Report Template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses or observing your performance.
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? |
Yes |
No |
Do you understand the requirements of the assessments for this unit? |
Yes |
No |
Do you agree to the way in which you are being assessed |
Yes |
No |
Do you have any specific needs that should be considered |
Yes |
No |
If so, explain these in the space below. |
Do you understand your rights to reassessment? |
Yes |
No |
||
Do you understand your right to appeal the decisions made in an assessment? |
Yes |
No |
||
Student name | ||||
Student ID number | ||||
Student signature | ||||
Date | ||||
Assessor name | ||||
Assessor signature | ||||
Date |
Student declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name | |
Student ID number | |
Student signature | |
Date |
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name | ||||||
Assessor signature | ||||||
Date | ||||||
Assessment outcome |
S |
NS |
DNS |
Resubmission |
Y |
N |
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature | |
Date |
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks and other learning materials.
Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long. Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long. Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long. Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long. List: when a question asks you to list something, this means that you are asked to briefly state information in a list format. Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long. Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long. |
Assessment Task 1 Instructions as provided to students
Provide answers to all of the questions below:
Identify one internal information source and one external information source that can be used to identify sustainability improvements that a company could make. For each source, explain how this source can be used to develop the sustainability policy.
Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act). Give an example of how a business would have to modify its business practices to conform to this legislation.
Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme. Give an example of how a business would have to modify its business practices to conform to these regulations.
Describe how complying with the Australian Packaging Covenant voluntary code of practice could affect the way a company does business.
Describe how complying with the Australian Ecolabel Program voluntary code of practice could affect the way a company does business.
List at least four environmental and resource sustainability measurements that a company could use to establish sustainability benchmarks.
Describe three purchasing approaches that can contribute to sustainable work practices.
Give an example of a supply chain consideration that can contribute to sustainable work practices.
Describe how a business can use sustainability indicators to measure quality assurance.
Student’s name: | |||||
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? |
Completed successfully? |
Comments | |||
Yes |
No |
||||
Question 1 | |||||
Question 2 | |||||
Question 3 | |||||
Question 4 | |||||
Question 5 | |||||
Question 6 | |||||
Question 7 | |||||
Question 8 | |||||
Question 9 | |||||
Task outcome: |
Satisfactory |
Not satisfactory |
|||
Assessor signature: | |||||
Assessor name: | |||||
Date: |
Assessment Task 2: Resource usage identification
Task summary
You are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Sustainability Policy and Procedures
Sustainability Improvement Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with the following attached:
Revised Sustainability Improvement Report
Revised Sustainability Policy and Procedures
Email to sustainability experts
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 2 Instructions as provided to students
Complete the following activities:
Carefully read the following scenario.
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You are the Administration Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer, is made up of five areas: catering, spa, meeting rooms accommodation, and administration. Each area has its own full-time manager. The kitchen is large enough to feed over 100 people three meals each day. There are two full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats.
There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed.
The spa has two saunas, a steam room, three warm water spas, four massage rooms and two consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not.
There is also an office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations. Most staff prefer to work with their own laptops, connected to the larger computer screens.
Much of Blue Healer’s administrative work is carried out in the office, but several staff work from home several days each week.
There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a reception and administration area where computers and printers can be accessed.
As Administration Manager, you are responsible for the office area as well as the meeting rooms.
Blue Healer has recently adopted a Sustainability Policy and Procedures and each area manager has been requested to determine how these will impact their work team’s activities.
The CEO has indicated that Blue Healer does not want to incur any additional costs in implementing the Sustainability Policy and Procedures. If any additional resources are necessary, management expects that an itemised budget will be submitted to them before resources are approved and allocated.
Currently the organisation has the following issues and practices:
There is older style florescent lighting throughout the building. These lights are often left on after the workday has finished, and the cleaners turn them off when they have finished with their work.
There are no formal energy usage procedures for staff or signage to remind staff about these.
The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.
There are two company vehicles. Both vehicles are now five years old and need to be upgraded.
Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.
Kitchen waste is often thrown in the general refuse bin
There is a waste bin and recycling bins, which are often used incorrectly.
The office is cleaned once a week by contract cleaners who use regular cleaning products.
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Develop a Sustainability Improvement Report.
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Review the following websites and take notes on sustainability targets that would be appropriate for the case study organisation. https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits
Conduct further research using the Internet or any other source of information to identify the company’s sustainability obligations and how these can be met.
Using your research and analysis, develop a report on your area of Blue Healer to present at a senior management meeting. Your report should include the following:
An introduction: state the purpose of the report and summarise the current organisational sustainability practices.
Identify the environmental regulations that apply to the organisation
Describe, and analyse, procedures that would assess Blue Healer’s compliance with the environmental/ sustainability regulations
Explain at least five environmental and resource efficiency systems and procedures that could be relevant for the Blue Healer.
Describe at least three benchmarks for environmental and resource sustainability that could be relevant to the organisation
Outline at least three common environmental and energy efficiency issues within the industry in which Blue Healer operates
Review the case study information and document the current resource usage of your team members.
Document your team’s work processes as set out in the case study information and identify at least three ways of reducing their environmental impact.
Document the company’s current purchasing strategies as set out in the case study information. Analyse these and determine at least one way that each could be improved.
Evaluate the company’s costing strategies and determine whether these can be changed to ensure that the company take sustainability into consideration.
Discuss possible strategies for ensuring that resource efficiency continues to occur.
Set efficiency targets for your team
While conducting the research, be mindful that many organisations require external assistance in determining the best ways to improve their sustainability. Find, and document, at least two environmental specialists that could perform this task for Blue Healer. They should operate in the same state or territory as your RTO. Include their name, website address and a summary of the services they offer.
Develop an action plan to show at least six actions that will be completed by your team over the upcoming 12 months.
The action plan should show the priorities of actions as well as timelines and responsibilities.
Use the Sustainability Improvement Report Template to guide your work.
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Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with key personnel and other stakeholders (your assessor and at least two other students). Your assessor will advise you of the date and time of the meeting. Attach your Sustainability Improvement Report to the email. |
Participate in a meeting with key personnel and other stakeholders.
Discuss your Sustainability Improvement Report with the meeting attendees, clearly explaining the information and your ideas.
At the meeting, encourage the stakeholders to provide input into the strategies to improve the company’s sustainability and how to implement these. During the meeting, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding Before concluding the meeting, ask for the participants’ approval of your report and its action plan. |
Revise your Sustainability Improvement Report.
Following the meeting, revise your briefing report to reflect the feedback you received during the meeting.
Save this version of the document as Revised Sustainability Improvement Report. |
Revise the Sustainability Policy and Procedures.
Implement the changes to the company’s costing strategies by reviewing the Sustainability Policy and Procedures to reflect the feedback you received during the meeting.
Save this version of the document as Revised Sustainability Policy and Procedures. |
Send an email to all meeting attendees (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should outline the feedback provided at the meeting and how that has been integrated into the Sustainability Improvement Report. Attach the following to the email: Revised Sustainability Improvement Report Revised Sustainability Policy and Procedures |
Seek input from specialists (your assessor).
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You are required to seek input from at least two sustainability experts. You will do this by writing an email to the specialists you documented in your Sustainability Improvement Report.
Give an overview of the organisation and the sustainability improvements that have to be made.
Ask them for their feedback about what?
Student’s name: | |||||
Did the student: | Completed successfully? | Comments | |||
Yes | No | ||||
Identify the environmental regulations that apply to the Blue Healer Resort? | |||||
Document, and evaluate, procedures that could be used to assess Blue Healer environmental/sustainability regulations compliance? | |||||
Research and document resource efficiency systems, procedures, tools and information that could improve the company’s environmental sustainability? | |||||
Research and evaluate information from a range of sources to develop opportunities for sustainability improvement for the Blue Healer Resort? | |||||
Document their team’s current resource usage as set out in the case study information? | |||||
Analyse the company’s current purchasing strategies in terms of sustainability? | |||||
Analyse the company’s current work processes as set out in the case study information and examples found through research to identify areas where the company could improve its environmental sustainability? | |||||
Ask key personal and other stakeholders for their input? | |||||
Ask environmental specialists for their input? | |||||
Use the internet to help them determine what sustainability improvements could be made to their work area? | |||||
Suggest and evaluate possible solutions to the workplace environmental issues they have included in their report? | |||||
As part of their report, set efficiency targets for their team? | |||||
Task outcome: |
Satisfactory |
Not satisfactory |
|||
Assessor signature: | |||||
Assessor name: | |||||
Date: |
Assessment Task 3: Performance improvement implementation
Task summary
You are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Usage Record Template
Work area for inspection
Energy use measurement device
Room with projector
Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with sustainability presentation attached
Updated Sustainability Improvement Report
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 3 Instructions as provided to students
Complete the following activities:
Undertake an inspection of the work area (your RTO facility).
-
Your Sustainability Improvement Report has been approved and you are now required to implement strategies identified in your action plan. This includes an inspection of the workplace to identify environmental sustainability and resource usage issues and to identify and report on possible solutions. You are required to undertake an inspection of the areas of the Blue Healer resort that are your responsibility. For the purposes of this assessment, this will mean you carrying out an inspection of the RTO facility where you are being assessed.
Prior to undertaking the inspection, use the internet to determine which tools and techniques will help you to determine whether improvements can be made to current practices. Note that any improvements should relate to the efficiency targets you documented in your Sustainability Improvement Report.
Record at least 3 actual or potential environmental sustainability and resource usage issues that you found during activity one.
Use the environmental sustainability and resource Usage Record Template to record your findings.
One of the tools you will use is an electricity consumption measurement device that will be provided by the RTO. Use the instructions provided and/or the internet to determine how to use the device provided. Then measure the energy consumption of at least three of the RTO’s workstations; energy consumption.
Note that you are not required to undertake an extensive audit of the RTO’s workstations’ energy consumption. You are required to demonstrate your ability to measure team members’ energy usage. Use the device provided by the RTO and the Current energy usage table in the Usage Record Template to demonstrate how to do this.
Your assessor will advise you of the date and time of the inspection and will observe you conducting the inspection.
Develop a sustainability presentation.
In order to present the company’s new Sustainability Policy and Procedures and your Sustainability Improvement Report to your team, you are required to develop a PowerPoint (or another presentation program) presentation.
Your presentation should include the following: A summary of the company’s Sustainability Policy and Procedures. This will include a description of how sustainability recommendations are to be made and how approvals for changes should be sought. The changes you made to the Sustainability Policy and Procedures. Informing your team that the company’s costing strategies now include sustainability as a primary consideration, you are implementing these changes within your team and the company, so make sure they understand what it means for them. A summary of your Sustainability Improvement Report, including the action plan A summary of the inspection you performed in the previous activity, including the team’s current energy usage you measured. As the team’s manager, you will be expected to integrate environmental and resource efficiencies into the other tasks that they carry out. Consider how this can be done and include a slide that explains your suggestions. You are also required to discuss ongoing monitoring and improvement activities that the team will be undertaking in the future. Include at least one slide on each of the following: Team activities to measure current resource usage Continuous improvement strategies to improve the team’s sustainability performance. You should point out that the training session itself is part of a continuous improvement strategy that will ensure that all members of the team understand how they can improve their sustainability performance. Change management techniques that will support the team’s sustainability performance. You should point out that the training session itself is a change management strategy that will help improve the team’s sustainability performance. Use the notes section of the presentation program to help you remember content when you are presenting. Save this file as Sustainability Presentation. |
Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation. Attach your Sustainability Presentation to the email. |
Deliver a sustainability training session for your team.
At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies.
Clearly deliver your presentation content using the slides you have developed. When you have summarised the Sustainability Policy and Procedures and your Sustainability Improvement Report, discuss your findings from your inspection. Ask the meeting attendees for their suggestions for improving their environmental and resource efficiency management. Encourage them to identify more energy efficient ways of doing their jobs, and evaluate these strategies in the group. When you ask the meeting participants about their own resource usage practices, keep in mind that they are actually colleagues roleplaying members of your team, not Blue Healer employees. So, when you question them, make it clear that you are also asking for an honest reply to your questions as it applies to them in real life. As well as taking note of their responses, open up discussion about why they use resources in the way they do and whether they have considered changing this. Your team members should understand their own role in achieving sustainability improvements. Take notes on these discussions to assist you in the next activity. As well as present the information, you are required, in the role of Administration Manager, to solve problems that arise during the meeting, so pay attention to the issues raised by the group and try to find solutions to each. During and after the presentation, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding You will be assessed on the quality of your presentation skills as well as the presentation itself. |
Update your Sustainability Improvement Report and action plan.
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Following the meeting, revise your report and plan to reflect the feedback you received during the meeting. Add the work team members’ energy usage that you measured during the meeting to the section in the Current usage section of your report. Analyse this information and determine at least three methods of changing their usage to reduce their environmental impact.
Save this as Updated Sustainability Improvement Report
When completed, submit your updated report to your assessor.
Student’s name: | |||||
Did the student: | Completed successfully? | Comments | |||
Yes | No | ||||
Describe, and apply, continuous improvement strategies to their team’s work? | |||||
Integrate environmental and resource efficiency improvements into the team’s everyday work? | |||||
Support their team members to identify possible areas for improved resource efficiency in their work area? | |||||
Document their team’s current resource usage as stated during the meeting? | |||||
Ask the team members for their suggestions and ideas about environmental and resource efficiency management? | |||||
Act on their team’s suggestions and ideas when appropriate? | |||||
Task outcome: |
Satisfactory |
Not satisfactory |
|||
Assessor signature: | |||||
Assessor name: | |||||
Date: |
Assessment Task 4: Sustainability activities review
Task summary
You are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Survey Results
Sustainability Implementation Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with Sustainability Implementation Report attached
Email outlining reward system with Sustainability Implementation Report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment..
Assessment Task 4 Instructions as provided to students
Complete the following activities:
Carefully read the following scenario.
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Assume that the Sustainability Improvement Report you developed has been implemented, as well as findings from sustainability inspections and reports in other areas of the resort. Sustainability initiatives that have been implemented include: Energy audit and all recommendations implemented including signage about energy use (e.g. switch off lights at night, turn down brightness, turn off taps)
Recycling policy introduced, and three more recycling bins introduced.
Green purchasing policy developed (on staff intranet, email sent to staff to advise).
Green transport policy developed and implemented (on staff intranet, email sent to staff to advise).
Assume also the following sustainability targets:
Reduce electricity consumption by 20% within six months.
Promote awareness of sustainability initiatives amongst all staff members
A staff survey (results provided in Survey Results), as well as an energy audit have been undertaken.
The results of the energy audit are as follows:
Actions implemented:
Replaced halogen downlights with energy efficient downlights and transformers.
Connected to natural gas, converting to an energy source with one-third of the greenhouse gas emissions of electricity from coal
Replace electric storage hot water heater with instant solar hot water
Replaced air conditioner with a more efficient inverter unit.
All of the interventions cost a total of $4,800.
Prior to energy audit:
Annual energy bill: $2,415 a year
Annual greenhouse emissions: 18 tonnes a year
Six months later:
Annual energy bill: $2,275 a year
Annual greenhouse emissions: 14.3 tonnes a year
One year later:
Annual energy bill: $1,800 a year
Annual greenhouse emissions: 10.2 tonnes a year
Note: Four new staff members were employed in the last six months may account for increase. Energy targets were not adjusted to account for the new staff.
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Develop a sustainability implementation report.
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You are required to review the results of the staff survey and the energy statistics provided. Based on your review, develop a short report that outlines:
Analysis of staff survey results and achievements against targets
Analysis of energy audit data and achievements against targets
Recommendations for additional actions that need to be taken based on the data above.
Recommend new efficiency targets
Summary of the success of the sustainability policy and procedures based on analysis.
Updates to the company’s Sustainability Policy and Procedures to account for recommended improvements.
Use the Sustainability Implementation Report Template to guide your work.
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Send an email to stakeholders (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should briefly explain the purpose and contents of the report and promote the strategies that have proven to be successful. Attach your Sustainability Implementation Report to the email. |
Send an email to your team (your assessor).
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You have been given permission to implement a system that rewards individuals, or the whole team, when sustainability targets have been reached. The rewards should cost no more than $200 per year for each area of the Blue Healer. Consider what rewards could be appropriate for your work team and describe these to your team. Inform the team whether they have earned the reward(s) based on the evaluations you made in your Sustainability Implementation Report.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
Attach your Sustainability Implementation Report to the email.
Student’s name: | |||||
Did the student: | Completed successfully? | Comments | |||
Yes | No | ||||
Use the Sustainability Implementation Report Template to evaluate and monitor the success of the company’s sustainability improvement interventions? | |||||
Document sustainability outcomes for the company? | |||||
Rd report on the company’s achievement of efficiency targets? | |||||
Communicate the company’s sustainability outcomes to key personnel and other stakeholders? | |||||
Evaluate the success of their sustainability improvement strategies and plans? | |||||
Set new efficiency targets for the company? | |||||
Apply new tools and strategies by suggesting changes to the company’s Sustainability Policy and Procedures? | |||||
Promote successful sustainability strategies and reward their team members where possible? | |||||
Task outcome: |
Satisfactory |
Not satisfactory |
|||
Assessor signature: | |||||
Assessor name: | |||||
Date: |
Student name: | |
Assessor name: | |
Date |
Final assessment results
Task | Type |
Result |
||
Satisfactory | Unsatisfactory | Did not submit | ||
Assessment Task 1 | Written questions |
S |
U |
DNS |
Assessment Task 2 | Resource usage identification |
S |
U |
DNS |
Assessment Task 3 | Performance improvement implementation |
S |
U |
DNS |
Assessment Task 4 | Sustainability activities review |
S |
U |
DNS |
Overall unit results |
C |
NYC |
Feedback
My performance in this unit has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature: Date:
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor signature: Date: