and Mathematics Internal Mode.

Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 1 of 21 ITC504 – Interface Useability Session 2 2017 Faculty of Business, Justice and Behavioural Sciences School of Computing and Mathematics Internal Mode Welcome to a new session of study at Charles Sturt University. Please refer to the University’s Acknowledgement of Country (http://student.csu.edu.au/study/acknowledgement-of-country). This subject outline is accessible through mobile devices from http://m.csu.edu.au. Subject Coordinator Rohitha Heiyanthuduwage Email [email protected] Phone To be advised. Campus Other Building/Room number To be advised. Consultation procedures Your subject coordinator will be available for consultation. You will be informed of the consultation procedures via your Interact2 subject site; as well as the names, contact details and consultation procedures for any other staff teaching the subject. Email is the best way to contact me. Please send a brief message regarding the issue and include the subject name and code in your email. It really helps to know which class you belong to before I respond to your query. If you prefer to phone me that is fine, but please leave a message as I am only on campus for short periods each week. If I am not there at the time, I will call you back as soon as I can. If you cannot contact your Subject Coordinator, please contact your teaching team using the contact details and consultation procedures provided on your Interact2 subject site. What is your subject about? A brief overview This subject provides an advanced study of Interface Design and Evaluation. The subject will look at various contexts that affect interface design and will employ both design and usability principles to evaluate and design interfaces. It includes the creation of usability testing strategies to ensure that both the design and usability requirements are met as well as the evaluation of test results. Learning outcomes On successful completion of this subject, you should: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface; be able to evaluate the effective usability of an interface and recommend changes to improve its usability; be able to design a user interface to meet a given set of requirements; be able to design a usability strategy to ensure that an interface meets its usability goals; be able to interpret and evaluate usability testing results to plan interface improvements. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 2 of 21 Pass Requirements This subject has no exam. A student must obtain a pass mark in at least four (4) of the five (5) assessments and a total mark of at least 50% in order to pass this subject. To be eligible for the grade AA you must have submitted all assessment items in this subject. If you choose not to complete an assessment item and receive an overall mark between 45 and 49 then you will not be granted an AA. Key Subjects Passing a key subject is one of the indicators of satisfactory academic progress through your course. You must pass the key subjects in your course at no more than two attempts. The first time you fail a key subject you will be ‘at risk’ of exclusion; if you fail a second time you will be excluded from the course. The Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250) sets out the requirements and procedures for satisfactory academic progress, for the exclusion of students who fail to progress satisfactorily and for the termination of enrolment for students who fail to complete in the maximum allowed time. Assumed knowledge Academic integrity means acting with honesty, fairness and responsibility, and involves observing and maintaining ethical standards in all aspects of academic work. This subject assumes that you understand what constitutes plagiarism, cheating and collusion. If you are a new student we expect you to complete the modules called Academic Integrity at CSU (https://interact2.csu.edu.au/webapps/blackboard/execute/courseMain?course_id=_16412_1&task=true&src=). Prescribed Text Prescribed Text The prescribed text for this subject is: Rogers, Y., Sharp, H., & Preece, J. (2015). Interaction Design (4th ed.). Chichester, West Sussex, UK.: John Wiley & Sons Ltd. Recommended Reading: Some recommended texts are listed below. These texts are not required for study in this subject but may be used to add depth to your studies. The books by Donald Norman and Steve Krug are particularly recommended for further study. Norman, D. (1990), The design of everyday things. Doubleday, New York. Norman, D. (2004). Emotional Design. Basic Books, New York. Krug, S. (2006). Don’t Make Me Think. A Common Sense Approach to Web Usability. Berkeley. CA: New Riders. Krug, S. (2010). Rocket Surgery Made Easy. The Do-It-Yourself Guide to Finding and Fixing Usability Problems. Berkeley. CA: New Riders. Lauesen, S. (2007), User Interface Design: A Software Engineering Perspective, Harlow, UK, Pearson Education Ltd. Lowdermilk, T. (2013). User-Centered Design. Sebastopol, CA: O’Reilly Media Inc. Shneiderman, B., & Plaisant, C. (2009). Designing the user interface: Strategies for effective human-computer interaction (5th ed.). Reading, MA: Addison-Wesley. ACM/IEEE/SIGCHI journals. CHI and OZCHI proceedings. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 3 of 21 Charles Sturt University call number [P004/S1]. Required Software The software that we will use for this subject is Balsamiq’s Mockups v3.5.9. Balsamiq Mockups is a professional wireframing tool and Balsamiq have granted all HCI students at CSU a full professional licence that will work until February 2018. The Balsamiq Mockups licence file can be downloaded from the Resources Page of the ITC204 Interact site. You can download either the Windows or the Mac OSX version from the Balsamiq download page at https://balsamiq.com/download/#. The textbooks required for each of your enrolled subjects can also be found via the Student Portal Textbooks (http://student.csu.edu.au/study/study-essentials/textbooks) page. Subject and Assessment Schedule Schedule Session Week Week Commencing Topics Assessments 1 24 Jul 2017 Interaction design 2 31 Jul 2017 Understanding interaction Census Date: 04 Aug 2017 3 07 Aug 2017 Evaluation Assessment 1 – Design Concept due 13 Aug 2017 4 14 Aug 2017 Evaluation studies 5 21 Aug 2017 Cognitive models 6 28 Aug 2017 Gathering requirements Assessment 2 – Team Design due 27 Aug 2017 7 4 Sep 2017 Interfaces Assessment 3 – Team Evaluation due 10 Sep 2017 8 11 Sep 2017 Interaction design 9 18 Sep 2017 Design, prototyping & construction 10 25 Sep 2017 Social interaction Assessment 4 – Working Prototype due 01 Oct 2017 11 2 Oct 2017 Emotional interaction 12 9 Oct 2017 Review Assessment 5 – Reflection due 15 Oct 2017 13 16 Oct 2017 Exam period This subject does not have an exam 14 23 Oct 2017 Exam period This subject does not have an exam This study schedule has been devised to assist in your planning during the session, and is intended as a guide only. Subject Content The subject content is listed in the Schedule above. The Topics pages in ITC504 Interact give more information on each topic in this subject. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 4 of 21 Subject Delivery Class/tutorial times and location If you are enrolled in an internal offering of this subject, your class times can be found at Timetable @ CSU (http://timetable.csu.edu.au). If you are enrolled in the online offering of the subject, this timetable will not apply. Find out how to use Timetable @ CSU via the Student Portal Class Timetable (http://student.csu.edu.au/study/study-essentials/timetable) page. Learning, teaching and support strategies All of your subject materials are available on the Interact site u
nder the Topics link in the left hand side menu. I suggest that for each topic you read the learning objectives carefully, read the overview, quickly skim the text to get an idea of the topic and then watch any videos included in the topic. Once you have an idea of the topic’s content, try and make a good set of notes under each of the headings in the topic. This will start to give you a good understanding of the topic and will assist you remember everything in the assignments and exam. In this subject we will meet for a 3-hour session where we will discuss that week’s topic. Before you come to class you need to have looked at the online activities in the Interact site and read the text so that you can contribute to the class and derive more meaning from the activities that we will do in class. We will spend class time working through the topic questions, discussing them and preparing responses. In addition we may use video, games and case studies to enhance understanding of certain topic areas. You will be assigned to a study group at the start of the session. You will be expected to work with your group to complete some of your assessment tasks. The aspects of your group work will be explained in our first session. It is also helpful to have a small task to complete early in the session so that you have a focus in the subject from the very first day. So I have set a small practical assignment in week 2 as part of your assessment. If you don’t attempt this assessment, I may contact you by phone or email to have a chat about your study and if there are any study issues that I can help you with. Academic learning support Information on effective time management is available on the CSU Learning Support website via the following link: http://student.csu.edu.au/ Visit the learning support website for advice about assignment preparation, academic reading and note-taking, referencing, and preparing for exams at: http://student.csu.edu.au/study The Study Centres also offers a range of workshops specifically targeting your needs as an international student. These workshops run multiple times per week and build into the comprehensive Academic Skills Development Program that you should participate in. Additionally, a number of student volunteers are available to assist you in a program known as Discipline Support Sessions. Please see the timetables for these programs on the noticeboards on campus and also via the iLearn Interact2 Organisation site. You may also contact: Angela Maag Study Support Manager Phone: 02 9291 9358 E-mail: [email protected] (mailto:[email protected]) Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 5 of 21 Dr Susan Lee Study Support Coordinator Phone: 02 9291 9337 E-mail: [email protected] (mailto:[email protected]) Elaine Rodrigues Study Support Coordinator (Intervention) Phone: 02 8055 3413 E-mail: [email protected] (mailto:[email protected]) For appointments, please see Reception. Queries regarding the content of this subject should be directed to your Subject Lecturer. Library services CSU Study Centre Library Collection The CSU Study Centre Library Catalogue is online at: http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=SGA You can search for books in the local Sydney library collection. You are able to Sign In to the CSU Study Centre library catalogue online to place requests for books that are on loan to other students, check their library record, and renew loans prior to the due date. This library service is available online 24/7. When books with outstanding requests are returned to the CSU Study Centre Library, an email will be automatically sent to the next student who is waiting for that book. CSU Library The CSU Library online provides access to online and print material, using Primo Search to find: http://student.csu.edu.au/library Online journal articles eBooks Print books from CSU Library (Interlibrary loans may be requested by Post-Graduate students – see the Library Manager) Company and government reports eJournals Dissertations & theses Newspapers including Business & Financial newspapers in Factiva (see Business & IT Journal databases) Other Reference resources (eg. Australian Bureau of Statistics, Australian standards, online encyclopaedias & dictionaries to be read on the computer You will also find library guides, Subject Reserve for any readings, eg. ACC100, BUS100, ITC100, etc., and online assistance via free call phone number 1800 808 369, or Ask a Librarian – Live Chat or Web Form. Other CSU Library services and resources: https://student.csu.edu.au/library/study-research Video tutorials in research skills, finding journal articles for assignments, topic analysis Endnote referencing software Other online library services to help you successfully complete your assignments Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 6 of 21 Online Tutorials http://student.csu.edu.au/library/study-research/training-tutorials-videos Learn how to: Use Primo Search to find eReserve study materials and journal articles Search journal databases and web resources for information for your assessment tasks Identify appropriate sources of information and peer reviewed material, to evaluate resources Subject Library Resource Guides http://libguides.csu.edu.au/ Subject Library Guides are a great way to get started with research. Each online guide is tailored to a specific area of study, including Accounting, Business and Information Technology outlining how to research in your area and where to look for information. Library Help http://student.csu.edu.au/library/help-contacts Friendly and quick assistance is available. Ask for help finding information and navigating the library’s extensive eResources. National Library of Australia – Trove database http://trove.nla.gov.au/ The Trove database from the National Library of Australia provides access to many different online resources on any subject. University of Technology Sydney – Blake Library http://find.lib.uts.edu.au/ All students with a CSU student card can access University of Technology, Sydney (UTS) library for free 10 times per year or paying $50 per year to join CAUL scheme to borrow books and use the UTS library within the guidelines set down by UTS. Access restrictions may be in place during exam periods. The UTS Blake library is located near Chinatown: corner Quay Street & Ultimo Road, Haymarket. Phone: 02 9514 3666. Contact Details below for any student enquiries: CSU Study Centre Darlinghurst Library Renee Holman Library Manager Phone: 02 9291 9302 Email: [email protected] (mailto:[email protected]) Zora Janeva Senior Library Technician Phone: 02 9291 9315 Email: [email protected] (mailto:[email protected]) Residential school You are not required to attend a residential school for this subject. Your workload in this subject This subject code is an 8 point subject. The CSU Subject Policy states that a standard 8 point subject should require you to spend up to 160 hours engaged in the learning and teaching activities. These activities include the time spent in preparation for assessment, including study for examinations, tests, Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 7 of 21 1. 2. and assignment preparation. Each week you should spend around 9 – 11 hours studying this subject – obviously some weeks may require more time than other depending on how you work – but the following is a guide to help you plan your study: Topic study and supporting readings 2.5 hours, Weekly lectures and tutorials – 3 hours, Assignment preparation – 3 hours, Participation in weekly discussion 1.0 hour, Participation in group to lead weekly tutorial discussion (1 week of the session only) 5-10 hours Assessment Items Item number Title Type Value Due date* Return date** 1 Design Concept Assignment 10% 13-Aug-2017 04-Sep-2017 2 Team Design Assignment 20% 27-Aug-2017 18-Sep-2017 3 Team Evaluation Assignment 10% 10-Sep-2017 04-Oct-2017
4 Working Prototype Assignment 40% 01-Oct-2017 24-Oct-2017 5 Reflection Assignment 20% 15-Oct-2017 06-Nov-2017 * due date is the last date for assessment items to be received at the University ** applies only to assessment items submitted by the due date Assessment item 1 Design Concept Value: 10% Due date: 13-Aug-2017 Return date: 04-Sep-2017 Submission method options Alternative submission method Task Overview You are to develop at least two different initial concept designs for the Solar Home Management display. These designs will be wireframe only designs at this stage. You will prepare a presentation for the Solar Home Management display to show your concepts and both your design concepts, the reasoning behind your design and the design concept that recommend. The Solar Home Management Display case study is located in Interact Resources. You need to read this case study before starting this assessment item. Your Task: Sketch two (2) alternative interface designs for the Solar Home Management display. These designs should be for a control panel as described in the requirements.It is recommended that you use the Balsamiq Mockups wireframe tool for these concept designs. (60 marks) As part of your presentation you should indicate your reasoning behind these concept designs and why these designs are a good solution for the Solar Home Management display. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 8 of 21 2. 3. (30 marks) The presentation should recommend one of your designs for further development and state why this design is recommended. (10 marks) There are two goals in this assignment: The first is to exercise your user interface design abilities. Creativity in balancing usability with the constraints of the interface will be essential to successfully completing this assignment. The second is to start thinking about WHY you chose and used certain designs or design patterns. You need to be able to discuss why your design is a good solution to the problem. The design sketches for this assignment can be hand drawn. But, if you do use hand drawn sketches, then you need to ensure that they can be easily read when they are scanned into your presentation. It is highly recommended that you use the Balsamiq Mockups tool for the final copies of your concept designs. Remember that you are sketching a concept design for an interface. Your designs are concepts that you are presenting to your client. They should not be accurate to the pixel-level. Rationale This assignment aligns with the following learning outcomes of this subject: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface; be able to design a user interface to meet a given set of requirements; Marking criteria Question HD DI CR PS FL Design 1 wireframes and description (30 marks) Comprehensive description of design that explicitly details and explains wireframes and all component functionality Thorough description of design that includes wireframes and most component functionality Detailed description of design that includes wireframes and some component functionality Adequate description of design that includes wireframes and some component functionality Incomplete or irrelevant justification of the items chosen Design 2 wireframes and description (30 marks) Comprehensive description of design that explicitly details wireframes and all component functionality Thorough description of design that includes wireframes and most component functionality Detailed description of design that includes wireframes and some component functionality Adequate description of design that includes wireframes and some component functionality Incomplete or irrelevant description of design Design reasoning (30 marks) Comprehensive exploration of the reasoning behind the concept designs. Evidence of some analysis of each Thorough description of the reasoning behind the concept designs. Evidence of some analysis of each Detailed description of the reasoning behind the concept designs. Adequate description of the reasoning behind the concept designs Incomplete or irrelevant description of the reasoning behind the concept designs Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 9 of 21 1. 2. 3. 4. 5. Question HD DI CR PS FL advantage and disadvantage present. advantage and disadvantage present. Recommendation and reason (10 marks) Comprehensive exploration of the reasoning for the proposal Thorough exploration of the reasoning for the proposal Detailed exploration of the reasoning for the proposal Adequate exploration of the reasoning for the proposal Incomplete or irrelevant exploration of the reasoning for the proposal Presentation Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation All designs are to be presented in a slideshow format. You are to use either PowerPoint or Google Slides (download in .pptx format) for your presentation. All designs and design discussions are to be presented in a single slide deck. All design sketches or wireframes are to be embedded into the presentation. You should consider using the speaker’s notes section of the slides for any additional commentary on each slide, such as your reasoning behind your design concepts. You should be prepared to present your solution as part of a tutorial. Submit your assignment via Turnitin. Details will be provided to you in the class. Assessment item 2 Team Design Value: 20% Due date: 27-Aug-2017 Return date: 18-Sep-2017 Submission method options Alternative submission method Task Overview Your assignment is to develop the design for the Solar Home Management display. This design is to be a wireframe only design, at this stage. Team Setup This assignment is the first of the team assignments for this subject. The rationale for using a team approach is that most IT design and development studios work in teams of between 2-5 designers/developers for each design problem. You will be assigned to a team and the team, as a whole, will be responsible for the development of the design. Team Member Responsibilities Each team member will be assessed on: The final design presented by the team; The individual contributions that they have made to the design. This will be shown by the entries that they have made in the Team forum; Team members should note that: A total of 30% of the total marks for this assignment are for individual contributions. These include: Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 10 of 21 1. 2. 3. a. b. c. d. e. f. 4. 5. 6. Reasons for the choice of design (10%), and Reasoning behind the design decisions for the submitted design (20%) A team member without any individual contributions in the Team Forum will be regarded as having not contributed to the design. This will result in either reduced marks or no marks being awarded to that team member for this assignment. Team Tasks: Select one of the alternative designs produced by the team to be the design that will be produced. Indicate in your team forum site the reasons why this design was chosen. (10 marks) Create a set of wireframes for the website design (40 marks). This set should show: Wireframes for all pages in the website. This should also include a rudimentary payments page, even though this will probably be supplied by a payments processing firm at a later stage. This page will just act as a placeholder for the final page; All screen components for each page; Navigation between pages, such as buttons, breadcrumb trails, etc.; General placement for all items on each page. This can be in the form of a template where, for example, a table could be used to show a picture of an item, the description, the size, the artist, the price, etc.; Help functions for users, A description of the navigation path that a user would take through the website. Create a click-through prototype of your wireframes using Balsamiq Mo
ckups Links in presentation mode (see https://docs.balsamiq.com/desktop/linking/ for details). When the links in your presentation mode mockup are working correctly, then export your presentation to PDF (see https://docs.balsamiq.com/desktop/exporting/#exporting-to-pdf (https://docs.balsamiq.com/desktop/exporting/%23exporting-to-pdf)). This PDF file is what you will submit for assessment. (20 marks) Write a Word document (.doc or .docx) that summarises all the design decisions for your design. The document should also indicate the reasons for each team decision. (10 marks) Indicate in your team forum site, the reasoning behind your design decisions. This reasoning must demonstrate input from each member of the team. (10 marks) Important Note Your assessed contribution to the team effort is worth 20% of your overall mark in this assignment. Your team design will be given a usability evaluation by another student team in Assignment 3. Your team MUST ensure that: All wireframes are as complete as possible; Wireframes should contain explanatory notes about features to be further developed; The wireframes are correctly linked, and the links have been tested prior to submission. Your team should also consider the Assignment 3 tasks and requirements before submitting this assignment. Rationale This assignment aligns with the following learning outcomes of this subject: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface; be able to design a user interface to meet a given set of requirements; Identifying, designing and explaining usable interfaces for computer applications in the real world requires that you interact with colleagues, peers and various stakeholders therefore team work has Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 11 of 21 been incorporated in these assessments to facilitate this. Marking criteria Question HD DI CR PS FL Describe why your design concept was chosen (10 marks) Comprehensive description of design concept that includes excellent design rationale Thorough description of design concept that includes good design rationale Detailed description of design concept that includes some design rationale Adequate description of design concept Incomplete or irrelevant description of design concept Wireframes and description (40 marks) Comprehensive description of design that includes sketches and all component functionality Thorough description of design that includes sketches and most component functionality Detailed description of design that includes sketches and some component functionality Adequate description of design that includes sketches and some component functionality Incomplete or irrelevant design and/or description Create click-through prototype (20 marks) Complete walk-through prototype that demonstrates all functionality Thorough walk-through prototype that demonstrates most functionality Good walk-through prototype that demonstrates much of the functionality A walk-through prototype that demonstrates some functionality Walk-through prototype that does not work or does not demonstrate functionality Summarise design decisions (10 marks) Comprehensive description of design that includes sketches and all component functionality Thorough description of design that includes sketches and most component functionality Detailed description of design that includes sketches and some component functionality Adequate description of design that includes sketches and some component functionality Incomplete or irrelevant design and/or description Interaction on forum (10 marks) Student is actively engaging in innovative approaches to peer interaction that foster deeper collaboration and co-construction of new knowledge Student is actively co-constructing knowledge with their peers through cooperation and collaboration Student is interacting with peers with evidence of collaboration & moderation; engaging with discussion topics posed by peers Some evidence of student Interaction, with student responding to peers on the discussion board No evidence of interaction on forums. Quality of forum interaction (10 marks) Proactively initiates and facilitates discussion, explicitly using appropriate strategies and tools. Initiates and facilitates discussion using appropriate strategies and tools. Evidence that there is a planned strategy to engage with peers in the forums. Some evidence of responding to questions or topics on the discussion forum. No evidence of interaction on forums. Presentation Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation All design discussions are to be presented in a single Word document. Images of the design Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 12 of 21 1. 2. 3. a. b. c. a. b. c. d. d. wireframes are to be imported into the Word document. This document is to be loaded into the team Resource area in Interact. The prototype, in PDF format, is also to be loaded into the Team Resource area in Interact. Designs that are NOT presented as instructed will not be marked. Assessment item 3 Team Evaluation Value: 10% Due date: 10-Sep-2017 Return date: 04-Oct-2017 Submission method options Alternative submission method Task Overview Your assignment is to conduct a usability evaluation of another teams design. Team Setup This assignment is the second of the team assignments for this subject. The rationale for this assignment is that you are part of a team of expert reviewers who have been tasked to evaluate a design for usability issues. Team Member Responsibilities Each team member will be assessed on: The final usability evaluation presented by the team; The individual contributions that they have made to the usability evaluation. This will be shown by the entries that they have made in the Team Interact Forum; Team members should note that: A total of 50% of the overall marks for this assignment are for individual contributions. Marks will be allocated for: The usability evaluation of the design (50%), and Individual team member contributions to the usability evaluation (50%) A team member who cannot show evidence of any individual contributions in the Team Forum will be regarded as having not contributed to the evaluation. This will result in no marks being awarded to that team member for this assignment. Team Tasks: The team will be required to evaluate a design for usability issues. The team can use either the Neilsen & Molich heuristic or the DECIDE framework for the usability evaluation. The team will submit a 3-5 page report which details: The design evaluated; The heuristic or framework being used for the evaluation. Each heading in the heuristic or framework should be listed followed by a discussion of the related issues found on the website. This should include: What the issue is and where is it located Why the issue is a problem; Whether the issue is a significant or a minor issue Possible remediation actions that could resolve the issues found. A usability strategy that the team being evaluated should adopt to ensure that their design Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 13 of 21 d. 4. meets its usability goals. Indicate in your team forum the reasoning behind your evaluation decisions. This reasoning must demonstrate input from each member of the team. Important Note Your team evaluation will be given to the team responsible for the design. Your team should ensure that: The usability evaluation is as accurate as possible; Your evaluation is not overly negative or derogatory. You need to think and act as a team of professional designers and provide commentary that is designed to assist the team to improve their design; Rationale This assessment aligns with the following learning outcomes of this subject: be able to evaluate the effective usability of an interface and recommend changes to improve its usability; be able t
o design a user interface to meet a given set of requirements; be able to interpret and evaluate usability testing results to plan interface improvements; be able to design a usability strategy to ensure that an interface meets its usability goals. Identifying, designing and explaining usable interfaces for computer applications in the real world requires that you interact with colleagues, peers and various stakeholders therefore team work has been incorporated in these assessments to facilitate this. Marking criteria Question HD DI CR PS FL Use a usability heuristic to evaluate a design (30 marks) Comprehensive heuristic based evaluation that covers all aspects of the design. It identifies all issues, and determines why they are an issue. Thorough heuristic based evaluation that covers most aspects of the design. It identifies most issues, and determines why they are an issue. Detailed heuristic based evaluation that covers many aspects of the design. It identifies many issues, and determines why they are an issue. Adequate heuristic based evaluation that covers some aspects of the design. It identifies some issues Incomplete or irrelevant heuristic evaluation that ignores or does not comment on most of the issues Discuss the remediation of the usability issues discovered (20 marks) Comprehensive discussion of the remediation of all issues discovered. In-depth interpretation of discoveries and conclusions directly drawn from the evaluation conducted are explicitly included. Thorough discussion of the remediation of most issues discovered, including evidence of drawing interpretation from evaluation. Good discussion of remediation of many issues discovered Adequate discussion of remediation of some issues discovered Incomplete or irrelevant discussion of the remediation of any issues discovered Discuss the usability strategy (10 marks) Comprehensive discussion of a strategy to ensure the design meets usability goals Thorough discussion of a strategy to ensure the design meets usability goals Good discussion of a strategy to ensure the design meets usability goals Adequate discussion of a strategy to ensure the design meets usability goals Incomplete or irrelevant discussion of a strategy to ensure the design meets usability goals Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 14 of 21 1. 2. 3. 4. Question HD DI CR PS FL Interaction on forum (10 marks) Student is actively engaging in innovative approaches to peer interaction that foster deeper collaboration and co-construction of new knowledge Student is actively co-constructing knowledge with their peers through cooperation and collaboration Students is interacting with peers with evidence of collaboration & moderation; engaging with discussion topics posed by peers Some evidence of student Interaction, with student responding to peers on the discussion board No evidence of interaction on forums. Quality of forum interaction (10 marks) Proactively initiates and facilitates discussion, explicitly using appropriate strategies and tools. Initiates and facilitates discussion using appropriate trategies and tools. Evidence that there is some engagement on the topics with peers in the forums. Some evidence of responding to questions or topics on the discussion forum. No evidence of interaction on forums. Contribution to evaluation (20 marks) Proactively initiates and facilitates discussion on evaluation issues and remediation actions Initiates and facilitates discussion on evaluation issues and remediation actions Evidence of a continued engagement with peers but suggests few solutions. Some evidence of responding to questions on issues, but not involved in developing solution No evidence of interaction on forums. Presentation, spelling and grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation The team is to submit a report that: Identifies the design being evaluated and the heuristic being used to evaluate it. Discusses all the usability issues that are discovered on the website, as outlined in task 3 above. (30 marks) Discusses possible remediation actions that could resolve the issues. (20 marks) Discusses a usability strategy that can be used to ensure that the design meets its usability goals. (10 marks) Assessment item 4 Working Prototype Value: 40% Due date: 01-Oct-2017 Return date: 24-Oct-2017 Submission method options Alternative submission method Task Overview Your assignment is to develop the final design for the Solar Home Management display. The team will be required to submit a working prototype in presentation mode. Team Setup Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 15 of 21 1. a. b. c. d. e. 2. 3. 4. This assignment is the last of the team assignments for this subject. The rationale for using a team approach is that most IT design and development studios work in teams of between 2-5 designers/developers for each design problem. Team Member Responsibilities Each team member will be assessed on: The final design presented by the team; The individual contributions that they have made to the design. This will be shown by the entries that they have made in the Team Forum; Team members should note that: A total of 30% of the total marks for this assignment are for individual contributions. These include: Reasoning behind the design decisions for the submitted design (20%), and Discussion on how to implement the usability recommendations. (10%) A team member without any individual contributions in the Team Forum will be regarded as having not contributed to the design. This will result in either reduced marks or no marks being awarded to that team member for this assignment. Team Tasks: Create the final design for the Solar Home Management display. This design must: Meet all the requirements laid out in the case study; (10 marks) Include all pages required for the final implementation of the design; (10 marks) Include all screen components for each page; (10 marks) Include all navigation components; (10 marks) Include all the improvements recommended by the usability evaluation. (10 marks) Create a click-through prototype of your design using Balsamiq Mockups Links in presentation mode (see https://docs.balsamiq.com/desktop/linking/ for details). When the links in your presentation mode mockup are working correctly, then export your presentation to PDF (see https://docs.balsamiq.com/desktop/exporting/#exporting-to-pdf (https://docs.balsamiq.com/desktop/exporting/%23exporting-to-pdf)). This PDF file is what you will submit for assessment. (20 marks) Indicate in your team forum, the reasoning behind your design decisions. This reasoning must demonstrate input from each member of the team. In your team forum, select all the messages that relate to this topic, then press the Collect button; click File and select Print. Print these messages to a PDF file. (20 marks) Indicate in your team forum how the usability recommendations were implemented and the reasoning behind the method of implementation. In your team forum, select all the messages that relate to this topic, then press the Collect button; click File and select Print. Print these messages to a PDF file. (10 marks). Important Note Your team design will be assessed for usability as part of the final evaluation of this assignment. Your team should ensure that: All wireframes are as complete as possible; The team forum is updated and as complete as possible; The wireframes are correctly linked, and the links have been tested prior to submission. Rationale This assignment aligns with the following learning outcomes of this subject: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 16 of 21 applicable to the design of an interface; be able to evaluate the effective usability of an interface and recommend changes to improve its usability; be abl
e to design a user interface to meet a given set of requirements; be able to design a usability strategy to ensure that an interface meets its usability goals; be able to interpret and evaluate usability testing results to plan interface improvements. Identifying, designing and explaining usable interfaces for computer applications in the real world requires that you interact with colleagues, peers and various stakeholders therefore team work has been incorporated in these assessments to facilitate this. Marking criteria Question HD DI CR PS FL Final design meets requirements (10 marks) Comprehensive design concept that meets all business requirements Thorough design concept that meets most business requirements Good design concept that meets many business requirements A design concept that meets some business requirements A design concept that does not meet the business requirements Final design includes all necessary pages (10 marks) Comprehensive design concept that includes all necessary pagesto meet all business requirements Thorough design concept that includes pagesto meet most business requirements Good design concept that includes pagesto meet many business requirements A design concept that includes pagesto meet some business requirements A design concept that does not includes pagesto meet the business requirements Final design includes all components for each page (10 marks) Comprehensive design concept where each page has all the components to work correctly Thorough design concept where each page has most of the components to work correctly Good design concept where each page has many of the components to work correctly A design concept where each page has some of the components to work correctly A design concept where each page does not have all the components to work correctly Final design includes all navigation components (10 marks) Comprehensive design concept that enables easy navigation throughout the system Thorough design concept that that enables good navigation throughout the system Good design concept that that enables navigation throughout the system A design concept that that enables some navigation throughout the system A design concept that does not enable navigation throughout the system Final design includes all usability recommendations (10 marks) Comprehensive design concept where all usability advice has been implemented and tested Thorough design concept where all usability advice has been implemented Good design concept where most usability advice has been implemented A design concept where some usability advice has been implemented A design concept where no usability advice has been implemented Create click-through prototype (20 marks) Complete walk-through prototype that demonstrates all functionality Thorough walk-through prototype that demonstrates most functionality Good walk-through prototype that demonstrates much of the functionality A walk-through prototype that demonstrates some functionality Walk-through prototype that does not work or does not demonstrate functionality Interaction on design decisions forum (10 marks) Frequently initiates and leads discussions; always involved in thorough discussion of the topic and issues Often initiates discussions; often involved in thorough discussion of the topic and issues Good evidence of working with peers & engaging with discussion topics Some evidence of responding to questions or topics on the discussion forum. No evidence of interaction on forums. Interaction on usability forum (10 marks) Proactively initiates and facilitates discussion, explicitly using appropriate strategies and tools. Often initiates discussions and always involved Good evidence of working with peers & Some evidence of responding to questions or No evidence of interaction on forums. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 17 of 21 Question HD DI CR PS FL in thorough discussion of the topic and issues . engaging with discussion topics topics on the discussion forum. Presentation The discussions on design reasoning and usability recommendations are to be presented in a two separate PDF documents. These documents are to be loaded into the Team Resource area in Interact. The click-through prototype is to be loaded into the Team Resource area in Interact. Designs that are not presented in click through PDF format will not be marked. Assessment item 5 Reflection Value: 20% Due date: 15-Oct-2017 Return date: 06-Nov-2017 Submission method options Alternative submission method Task Your design has been a success and you have been asked to write a paper that describes how you designed and why you chose that particular interface. You will need to discuss how your design meets the user requirements and enhances their experience. You should mention what factors influenced your design, how they influenced it and why. You should discuss similar interfaces that have given you the ideas or elements that you have used. You will also need to discuss the reasoning behind your design and WHY YOU think that this design is the best solution to this particular problem. Your discussion should not exceed three (3) pages in length, excluding references. You will need to reference all literature, applications or websites mentioned using the APA 6th edition referencing style. Rationale This assignment aligns with the following learning outcomes of this subject: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface Marking criteria Question HD DI CR PS FL Design discussion Comprehensive design discussion with excellent discussion of requirements, influences, reasoning, design & usability principles, with references Very detailed design discussion with very good discussion of requirements, influences, reasoning, design & usability principles, with references Thorough design discussion with suitable discussion of requirements, influences, reasoning, design & usability principles, with references Adequate design discussion with good discussion of requirements, influences, reasoning, design & usability principles, with references Inadequate or incomplete design discussion with little or no discussion of requirements, influences, reasoning, design & usability principles, with Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 18 of 21 1. 2. 3. 4. few or no references Presentation, spelling and Grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Assessment Information Learning materials Details of learning materials that support your success in this subject can be found in the Interact2 Subject Site. Referencing Referencing is an important component of academic work. All assessment tasks should be appropriately referenced. The specific details of the referencing requirements are included in each assessment task description. Get referencing style guides and help (http://student.csu.edu.au/library/integrity/referencing-at-csu) to use for your assessments. Plagiarism CSU treats plagiarism seriously. We may use Turnitin to check your submitted work for plagiarism. You can use Turnitin to check for plagiarism (http://student.csu.edu.au/library/integrity/referencing-at-csu/checking) in your assessments before submission. How to apply for special consideration Academic regulations provide for special consideration to be given if you suffer misadventure or extenuating circumstances during the session (including the examination period) which prevents you from meeting acceptable standards or deadlines. Find the form on the Student Portal Special Consideration, Misadventure, Advice and Appeals (http://student.csu.edu.au/study/academic-advice) page. Extensions In order to ensure that other students who hand their assignments in on time are not disadvantaged, and to enable me to comply with the requirement to return assignments to the class within 15 working days, the fo
llowing rules about extensions will be strictly enforced: Extensions cannot be granted for on-line tests, as these have to be done within a specific time frame, after which the answers are released to the class automatically. Computer problems (such as the speed of your computer) and normal work-related pressures and family commitments do not constitute sufficient reasons for the granting of extensions. If it becomes obvious that you are not going to be able to submit an assignment on time because of an unavoidable problem, you must submit your request for an extension to the Subject Lecturer in writing (email is acceptable) prior to the due date. Requests for extensions will not be granted on or after the due date so you must make sure that any extension is requested prior to the day on which the assignment is due. You are expected to do all you can to meet assignment deadlines. Work and family- related pressures do not normally constitute sufficient reasons for the granting of extensions or incomplete grades. If you apply for an extension, you may be asked to email your lecturer on what you have Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 19 of 21 4. 5. 6. 7. 8. done so far on the assignment. You must be able to provide documentary evidence (such as a certificate from a doctor or counsellor) justifying the need for an extension as soon as practicable – but please note that if the circumstances giving rise to the request for an extension arise on a day when you cannot get documentary evidence, you must still apply for the extension before the due date and submit the documentary evidence afterwards. Given the tight deadlines involved in returning assignments to students and putting feedback on Interact, the maximum extension granted generally will be seven (7) days from the due date. Assignments received more than 10 days after the due date or extension date will not be marked unless the staff member decides otherwise. Items received late will be penalised at 10% of the mark available for the assessment item per day it is late (see below). Note that for purposes of measuring lateness, the ‘day’ begins just after 00.00 hrs AEST – so an assignment received after midnight of the due date will be penalised 10% for lateness. This rule will be applied to all students uniformly. Penalties for Late Submission The penalty for late submission of an assessment task (without obtaining the Subject Coordinator’s approval for an extension) will be: 10% deduction per day, including weekends, of the maximum marks allocated for the assessment task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction. An example of the calculation would be: Maximum marks allocated = 20 Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20 becomes 10/20). If an assignment is due on a Friday but is not submitted until the following Tuesday, then the penalty will be four days (40% deduction or 8 marks in the example above). Submissions more than 10 days late will be acknowledged as received but will not be marked. Resubmission Under normal circumstances resubmission of assessment items will not be accepted for any of the assessments required in this subject. Online Submission Assessment items that are completed within the Interact 2 site, such as quizzes, tests and self and peer assessments in the blog and wiki are noted in the assessment section above. You need to complete these tasks within your subject site. Unless advised otherwise, all Turnitin submissions are due by midnight (AEST) of the date specified. Please note that the time and the date of your Turnitin submission will be used to determine your official submission time. Additional Submission Information: It is recommended that your name, student ID and page number are included in the header or footer of every page of any assignment. You are also required to rename your assignment file before you submit via Turnitin as per below protocol: SUBJECT CODE, SI, SURNAME, STUDENT ID, ASSESSMENT NUMBER, SESSION. Example – ITC504 SI PATEL 11554466 A3 201760.doc Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 20 of 21 Postal Submission Under normal circumstances postal submissions will not be accepted for any of the assessments required. Hand Delivered Submission Under normal circumstances hand delivered submissions will not be accepted for any of the assessments required. Feedback You will receive written feedback on all your assessment items that are submitted through Turnitin. This feedback may be given as comments on the marking guide or as electronic comments added to the text of your assessment. Feedback on group assessments such as presentations, will be initially verbal at the conclusion of the presentation. This may be further supplemented by comments on your presentation materials, such as PowerPoint slide decks, etc. Assignment Return If your assignment was submitted on time, you should normally expect your marked assignment to be despatched/returned to you within 15 business days of the due date. If an assignment is submitted on time but not returned by the return date, you should make enquiries in the first instance to the Subject Coordinator. If the subject coordinator is not available, please contact your teaching team using the contact details and consultation procedures provided on your Interact2 subject site. Student Feedback and Learning Analytics Evaluation of Subjects CSU values constructive feedback and relies on high response rates to Subject Experience Surveys (SES) to enhance teaching. Responses are fed back anonymously to Subject Coordinators and Heads of Schools to form the basis for subject enhancement and recognition of excellence in teaching. Schools report on their evaluation data; highlighting good practice and documenting how problems have been addressed. You can view a summary of survey results via the Student Portal SES Results (https://student.csu.edu.au/study/subject-experience-survey-results) page. We strongly encourage you to complete your online Subject Experience Surveys. You will be provided with links to your surveys via email when they open three [3] weeks before the end of session. Changes and actions based on previous student feedback Changes were made to assessment tasks and their order. This now provides a better flow through the learning outcomes. More emphasis is being placed on team based activities to provide a similar level of interaction to that found in the workplace. Learning analytics in this subject Learning Analytics refers to the collection and analysis of student data for the purpose of improving learning and teaching. It enables the University to personalise the support we provide our students. All Learning Analytics activities will take place in accordance with the CSU Learning Analytics Code of Practice. For more information, please visit CSU’s Learning Analytics (http://www.csu.edu.au/division/student-learning/home/analytics-and-evaluations/learning-analytics) website. Data about your activity in the Interact2 site and other learning technologies for this subject will be recorded and can be reviewed by teaching staff to inform their communication, support and teaching practices. Charles Sturt University Subject Outline ITC504 201760 S I-20 June 2017-Version 1 Page 21 of 21 Services and Support Your Student Portal (http://student.csu.edu.au) tells you can how you can seek services and support. These include study, admin, residential, library, careers, financial, and personal support. Develop your study skills Develop your study skills (https://student.csu.edu.au/study/skills) with our free study services. We have services online, on campus and near you. These services can help you develop your English language, literacy, and numeracy. Library Services CSU Library (https://student.csu.edu.au/library) provides access to the eBooks, journal articles, books, and multimedia resources needed for your studies and assessments. Get the most out of these resources by contacting Library staff either online or in person, or make use
of the many Library Resource Guides, videos and online workshops available. CSU Policies and Regulations This subject outline should be read in conjunction with all academic policies and regulations, e.g. Student Academic Misconduct Policy, Assessment Policy – Coursework Subjects, Assessment Principles Policy, Special Consideration Policy, Academic Progress Policy, Academic Communication with Students Policy, Student Charter, etc. Please refer to the collated list of policies and regulations relevant to studying your subject(s) (http://student.csu.edu.au/administration/policies-regulations-subjects) which includes links to the CSU Policy Library (http://www.csu.edu.au/about/policy) – the sole authoritative source of official academic and administrative policies, procedures, guidelines, rules and regulations of the University. Subject Outline as a Reference Document This Subject Outline is an accurate and historical record of the curriculum and scope of your subject. CSU’s Subject Outlines Policy (https://policy.csu.edu.au/view.current.php?id=00267) requires that you retain a copy of the Subject Outline for future use such as for accreditation purposes.

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