ability to complete tasks outlined in elements

Assessment Requirements for CHCMGT005 Facilitate workplace debriefing and support processes

Release: 2

 

Assessment Requirements for CHCMGT005 Facilitate workplace debriefing and support processes

Modification History

Release Comments
Release 2 This version was released in CHC Community Services Training Package release 3.0.

Amended modification history and mapping. Equivalent outcome.

Release 1 This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

 

 

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • provided ongoing support to least 2 different workers to address and monitor stress and emotional wellbeing
  • facilitated at least 1 structured debriefing following an incident involving stress and identified colleagues requiring additional support and referred in accordance with organisation guidelines

 

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • organisation policies, procedures and resources relating to debriefing and crisis procedures
  • dispute resolution policies and procedures
  • legal and ethical considerations
  • debriefing techniques:
  • best practice interventions
  • crisis intervention
  • structured debriefing
  • internal and external referral sources
  • indicators of significant issues being experienced by the worker and ways to respond
  • impact of:
  • excessive stress
  • burn out
  • grief and loss
  • violent or threatening behaviour
  • stress management
  • internal and external support options and employee assistance programs
  • specific limitations of work role, responsibility and professional abilities
  • professional boundaries

 

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including workplace policies and procedures
  • modelling of industry operating conditions, including group facilitation

 

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet – https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53